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From Client to Consultant: An Inspiring Role-Changing Journey

Báo An ninh Thủ đôBáo An ninh Thủ đô19/02/2025


ANTD.VN - The story of starting out as a client and then becoming a consultant is not uncommon, but what inspires many generations of consultants is the process behind it.

Fall in love with the human value of insurance

When first exposed to insurance as a customer, Ms. Nghiem Thi Thuy - MDRT Prudential Vietnam said that she still had many concerns about the true value of insurance. Therefore, she attended an insurance course to learn more about the product she was getting involved in.

“After attending Prudential’s insurance course and being granted an agent code, I experienced many practical skills from the profession and realized the necessity of insurance for life,” Ms. Thuy shared. Thanks to the opportunity to learn about insurance as a customer, Ms. Thuy opened up a new career that she has been pursuing for the past 15 years and achieved prestigious career milestones such as MDRT and COT titles.

Chị Nghiêm Thị Thúy – MDRT Prudential Việt Nam.
Ms. Nghiem Thi Thuy - MDRT Prudential Vietnam.

Behind a life insurance contract is a financial protection solution, helping to reduce the burden on the beneficiary when an unfortunate event occurs. Because of this humane meaning, many customers have been moved and chosen to delve deeper into the insurance industry as consultants.

Also a customer who wanted to learn about insurance, Ms. Nguyen Thi Thuy - MDRT Prudential Vietnam shared about her career change with the desire to spread the humane value of insurance: "When I joined the course and realized the meaningful value that life insurance brought to me, I realized that I wanted to share about this humane product. And that is like a personal mission to change people's more positive views about insurance".

Chị Nguyễn Thị Thủy – MDRT Prudential Việt Nam
Ms. Nguyen Thi Thuy - MDRT Prudential Vietnam

The transition from being a customer to becoming a consultant is a very inspiring decision for many consultants. Because, the consultant is not only convinced by the value that insurance brings to themselves but also a motivation to spread this value to more people. From there, it is also a long-term commitment to the industry and to their customers.

A companion to overcome work obstacles

The journey is inspiring, but behind it are obstacles that not only the above consultants encountered but also a common experience of countless other consultants.

Talking about the difficulties of the job, Ms. Thuy shared an experience when working as a consultant, which was the opposition from her family. Faced with this difficulty, Ms. Thuy was still determined to accompany the profession and tried her best to convince her relatives to help change their perspective. Ms. Thuy said: "Since my family understood and supported me, this has been the motivation that has helped me not only achieve success in my work such as MDRT titles but also reach high levels in my career such as Director of the General Agency Office".

Each consultant will have different difficulties. At the beginning of her career, Ms. Thuy did not have many clients because she was from another province and came to the city to work. “At that time, Prudential company supported me by providing clients for me to take care of because I was a person who came to the city to work and did not have many relationships,” Ms. Thuy shared.

Although the difficulties of Ms. Thuy and Ms. Thuy are different, behind them there is always companionship and support from Prudential in the face of obstacles at work. Mr. Le Dinh Hai - Senior Director of the Department of Building and Developing the Agency Channel Business Network, Prudential Vietnam, said: "In addition to many reward and development training programs, Prudential also has many attractive policies so that consultants can reach success in their work through titles such as MDRT, COT, TOT".

Ông Lê Đình Hải - Giám đốc cấp cao Phòng Xây dựng và phát triển mạng lưới kinh doanh kênh Đại lý, Prudential Việt Nam.
Mr. Le Dinh Hai - Senior Director of Agency Channel Business Network Development and Construction Department, Prudential Vietnam .

According to Prudential representative, in terms of facilities, the company has a separate area for MDRT consultants - called MDRT Lounge. This place creates a classy workplace and brings the best service to customers. In addition, consultants are always encouraged with MDRT culture through programs such as MDRT honor night, attractive MDRT race...

Thanks to understanding the difficulties of consultants and supporting them to succeed, in 2024, Prudential recorded 1,522 MDRTs , ranking top 1 in Vietnam and top 12 globally. This is the result of serious investment in the elite team of consultants and is the motivation for MDRTs to continue to reach further.

The series "Consultant Career Stories" airs on VnExpress every Thursday, starting from December 19. Here, readers can learn more about the career stories of MDRT Prudential Vietnam.

The video series is a slice of everyday life in the consulting profession, showing enthusiasm and dedication to each customer, aiming to spread the humanistic value of insurance to millions of Vietnamese people...



Source: https://www.anninhthudo.vn/tu-khach-hang-thanh-tu-van-vien-hanh-trinh-doi-vai-day-cam-hung-post603920.antd

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