Vietcombank has just issued a warning about a new scam, impersonating the bank's branded messages to steal customers' card information and OTP codes.
According to many customers, in recent days, they have received messages with content notifying that their reward points are about to expire, along with a link to a gift redemption page. The content and presentation of the message are similar to real messages from the bank, making it easy for users to be confused. Vietcombank confirmed that this is a fake message spread by a scammer.
The links in the messages often have domain names similar to Vietcombank's official website such as: vietcomm.top, vieetcom.top, viettcamd.top-vn... When clicking on them, users will be directed to a fake website, designed to look like the real interface of the bank. Here, users are asked to enter personal information, card number, OTP code with the reason of "redeeming gifts" or "receiving cashback from accumulated points".
Immediately after providing this information, criminals can use it to steal money from your account, or link the card to another mobile device to make unauthorized transactions.
Vietcombank notes that reward points from the VCB Loyalty program cannot be converted into cash and can only be used to redeem gifts on the bank's official channels. Vietcombank absolutely does not require customers to provide confidential information such as passwords, card numbers, OTP codes via text messages, emails or any other form. The bank also does not send links in SMS messages or emails to customers.
To avoid being scammed, Vietcombank recommends that customers do not access strange links or scan QR codes of unknown origin; do not provide confidential information to anyone; only transact via the bank's official website or application. In case you have accidentally entered information on a fake website, customers need to lock their cards immediately and contact Vietcombank for support.
In parallel with warning users, Vietcombank said it has deployed a feature to automatically warn recipient accounts of signs of fraud on the VCB Digibank application since June 30. This system will automatically identify risky Napas 24/7 fast money transfer transactions and warn customers before performing them.
Specifically, the system will display a warning if the recipient's information does not match the population data, if the account is on the warning list of the authorities, or if there are signs of risk such as receiving money from many different accounts. This warning helps users to recognize suspicious transactions early, avoiding transferring money to fraudulent accounts.
In the context of increasingly sophisticated cybercrime, the bank recommends that customers be vigilant and carefully check the source of information before making any transaction. For any questions, please contact Vietcombank hotline 1900 545413 or visit the nearest transaction point for support.
Source: https://baolamdong.vn/vietcombank-canh-bao-thu-doan-lua-doi-qua-de-chiem-doat-thong-tin-the-ngan-hang-383406.html
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