Nearly 1000 technical staff on duty 24/7
In Hanoi and Ho Chi Minh City - the two cities where many of the main activities of the Festival took place, Viettel has deployed the most modern telecommunications infrastructure in a synchronous manner. In Ho Chi Minh City in particular, Viettel has deployed more than 1,000 network enhancement solutions, adding 50 5G hotspots in key areas.
With the widest 5G coverage, Viettel customers in Hanoi and Ho Chi Minh City in particular and people across the country can experience connections 10 times faster than 4G, with almost no latency - meeting all needs from livestreaming, watching high-quality videos , working online to complex data services.
Nearly 1,000 technical staff were on duty 24/7 across the country to handle incidents, ensure the network operates smoothly, and serve the people, tourists, and domestic and foreign reporters participating in the event.
Viettel stores open during holidays
In addition to ensuring network quality, Viettel Telecom also arranged more than 1,500 employees to be on duty during the holiday at stores nationwide. Viettel stores will be open normally throughout the holiday, ready to support customers in performing transactions such as new network connections, package registration, service care, technical troubleshooting, payment and consulting on Viettel products and services.
Giving away tens of billions of Viettel++ points
In particular, to thank customers on this year's big holiday, from April 29 to May 5, 2025, Viettel will add 50,000 points for customers who have been with Viettel mobile network for more than 5 years; the remaining Viettel mobile customers (prepaid and postpaid) will be added 5,000 points. These points can be converted into telecommunications gifts, vouchers for using transportation, travel, culinary , entertainment services and purchasing consumer products from major brands. The total number of Viettel++ points expected to be given to customers on this occasion is up to tens of billions of points.
In particular, customers who exchange Viettel++ points for vouchers on the occasion of the 30/4 and 1/5 holidays will receive 10 times more benefits. Specifically, with only 5,000 Viettel++ points (equivalent to 5,000 VND as usual), customers will immediately receive a promotional voucher to experience shopping and use services worth up to 50,000 VND. To exchange promotional vouchers, customers access the My Viettel application, select Viettel++ in the toolbar, then click on the Promotion category to choose the appropriate gift (service, voucher, data, calling minutes...) and follow the instructions. The promotional program is limited in quantity, so please quickly exchange points to not miss the opportunity to receive valuable gifts!
Victory
Source: https://baothanhhoa.vn/viettel-tri-an-khach-hang-va-tang-cuong-song-5g-phuc-vu-dip-dai-le-247274.htm
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