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BIDV Hai Duong opens the first priority transaction space for high-end customers in the Big 4 group

Việt NamViệt Nam22/11/2024


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On the morning of November 21, BIDV Hai Duong opened a priority transaction space for high-end customers. This is the first service model dedicated to high-end individual customers in the Big 4 group of the province.

The Priority Customer Department was established by BIDV Hai Duong from January 1, 2024, with the goal of building an ecosystem to increase satisfaction and long-term engagement with customers, especially high-end individual customers.

This is the first high-end personal customer room model, a transaction space dedicated to this customer group, and also the first service model in the Big 4 group (including Agribank , BIDV, Vietcombank, VietinBank) in the province.

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The Priority Customer Room and priority transaction space were established by BIDV Hai Duong to increase satisfaction and long-term engagement with customers, especially high-end individual customers.

Residents are customers of this room and receive comprehensive care, specialized advice with benefits, amenities, lifestyle experiences, and superior privileges.

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BIDV Hai Duong Director Do Khac Huy (left) takes a souvenir photo with a high-end individual customer in the new transaction space.

Although the number of high-end individual customers of BIDV Hai Duong is currently only nearly 4,330 customers, equivalent to 1.84% of the total number of individual customers of the entire branch, it has made a great contribution to the unit's retail activities.

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The priority transaction space for high-end customers is designed in a modern and luxurious style, providing high-class service quality, meeting the needs of BIDV as well as high-end customers.

Previously, the premium personal customer service model was deployed by BIDV Hai Duong from October 2021 according to international standards.

HA KIEN


Source: https://baohaiduong.vn/bidv-hai-duong-khai-truong-khong-gian-giao-dich-uu-tien-danh-cho-khach-hang-cao-cap-dau-tien-trong-nhom-big-4-398574.html

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