What does Noi Bai International Airport say about the 208,000 VND/loaf of bread incident?

Noi Bai International Airport said that immediately after receiving the information, under the direction of the Civil Aviation Authority of Vietnam, Noi Bai International Airport coordinated with the Northern Airport Authority and relevant units to inspect, review, and verify the entire incident and sent a written report to the Civil Aviation Authority of Vietnam in accordance with regulations.

Upon inspection, the product that passengers were interested in was the “Grilled Pork Sandwich” from Bigbowl at Terminal T2. This is a high-end product, using pork imported from Brazil, with full certification of origin and food safety. The price is 7.8 USD (equivalent to 208,000 VND) and is clearly listed at the counter by the store.

After that, the service unit, Bigbowl store, was also very receptive and immediately made adjustments such as clearly stating on the menu that this product uses imported pork. Currently, this product is served as a combo, including 1 bread and 1 free bottle of Dasani water or soft drink.

Specifically, at the counter, there are many types of bread and other dishes served with prices starting from only 2.1 USD/product (about 50,000 VND).

What does Noi Bai International Airport say about the high price of cakes at the airport? -0 — Bread prices have been adjusted after feedback from passengers.

In the terminal areas, there are many diverse choices from many vendors with many different prices. In addition, there is a system of vending machines providing drinking water with prices starting from only 10,000 VND; completely free pure drinking water dispensers are maintained at many locations in the waiting area.

Noi Bai International Airport believes that this feedback is an important basis for the unit to continue to improve and constantly improve service quality. Noi Bai Airport leaders have directed an urgent re-survey of all products, consulting price levels with other airports to work with partners, in order to continue to diversify products in more price segments to serve passengers.

"We understand that airport service prices always have their own characteristics, and that is why we have to work harder with our partners to bring the most diverse and reasonable options to passengers. More opinions, more improvements is the motto of Noi Bai airport in an effort to improve service quality and passenger experience," the unit's leader emphasized.

Source: https://cand.com.vn/Xa-hoi/cang-hang-khong-quoc-te-noi-bai-noi-gi-ve-vu-208-000-dong-o-banh-mi--i774934/