Warning about the trick of impersonating bank employees to invite them to open credit cards to commit fraud

Accordingly, scammers claiming to be bank employees call and send messages (SMS, Zalo, messenger...) to persuade customers to proactively open a non-physical debit card or apply for a credit card at the bank. Some reported fraudulent phone numbers: 02366888766, 02488860469, 02888865154, 1900355561...

In some cases, when receiving a call, customers will hear a message impersonating an automated switchboard: “Congratulations, you are eligible to issue a credit card at the bank. If you have any needs, press 1 or press 0 to speak to the operator.” If the customer presses the key, the scammer will hang up the call, then call back, claiming to be a bank employee and tricking the customer into providing personal information and confidential information of the banking service.

The bank recommends that customers never provide confidential information to anyone.

Fraudsters ask customers to register for a debit card, provide information about the newly issued debit card, and use that card information to link the customer's card to their e-Wallet or use the card for online payment on e-commerce sites (to buy high-value items such as iPhone, MacBook, etc.), thereby appropriating money in the customer's card. The information that the subject requests to provide often includes: Card image; series of numbers printed on the card; name on the card; screen displaying the full card number on VCB Digibank; OTP code, etc.

Fraudsters ask customers to provide account number information, personal information (CCCD, biometric image...), service security information (password, OTP...) to log in to the banking application and appropriate customers' assets.

Fraudsters ask customers to transfer money to their account or another account with the purpose of "raising credit score to qualify for card issuance", thereby appropriating customers' money. During the fraud process, fraudsters may ask customers to transfer money to pay for application fees, card issuance fees, etc.

Faced with this scam, the bank recommends that customers absolutely do not provide confidential information (card information, VCBDigibank application password, OTP code) to anyone. Vietcombank does not require customers to provide service security information in any form.

Do not access strange links or scan QR codes of unknown origin sent via email, text messages (SMS) or social networks. Vietcombank does NOT send emails or SMS messages containing links to customers.

Customers should only contact and receive information through Vietcombank's official channels and regularly update the Safe Transaction Instructions on the bank's website.

cand.com.vn

Source: https://baolaocai.vn/canh-bao-thu-doan-mao-danh-nhan-vien-ngan-hang-chao-moi-mo-the-tin-dung-de-lua-dao-post402334.html