Accordingly, the group of subjects often use tricks to claim to be employees or collaborators of travel companies, tour operators or hotels on Co To Island and then try to invite and urge customers to transfer money to book rooms and train tickets in advance with the reason that it is peak season and if they do not book quickly, there will be no more seats.
Co To Island is known as the green pearl in the middle of the Northeast sea and sky.
To convince tourists, these scammers also offer prices that are slightly cheaper than the average or promise customers that there are "rooms available" during peak days or that they can book hotels that other agents cannot.
Because of trust, many people have transferred deposits in advance. After receiving the transfer, these subjects will block all contact with the customer.
Co To District authorities warn residents and tourists to book services through reputable travel companies, requiring them to provide business licenses, travel business licenses, confirmation of domestic travel business deposits and some other legally valid certification documents.
Tourists should not book services through intermediaries or unreliable social networking sites to avoid risks and avoid paying higher prices than the listed price. The authorities and the Department of Culture and Information will not handle any risks that may arise when tourists book services through intermediaries (spontaneous travel combos).
To avoid being scammed or have evidence when being scammed, tourists need to save all relevant information during the service purchase process such as payment receipts, emails, messages, etc. When transacting, the buyer must ask the service provider to make a contract with detailed terms, clearly stating responsibilities if the contract is violated and sanctions. If there are any unusual signs, the buyer needs to promptly report to the police of Quang Ninh province and Co To district for support in protecting legal rights.
Co To District also recommends that tourists should book services directly with tourism service providers in the district, including transport ships, tourist accommodation facilities, restaurants, through the phone numbers provided on the websites, social networks of the facilities or the phone numbers of the owners of the facilities provided by the Department of Culture, Information and Tourism of Co To District or the Co To Tourism Association, and request the owners of the facilities to provide business licenses and legal documents issued by competent authorities.
In addition, Co To district also set up a hotline to receive information and support tourists at phone number 0365.871.479 to receive feedback and information about the district's tourist destinations.
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