Vui Phone accompanies people through the storm: Free drying of phones and laptops throughout the system

Storm after storm, worries pile up - Storm No. 10 has just swept through, leaving behind heavy damage in the Central region. While people have not yet had time to overcome the consequences, information about Storm No. 11 entering the East Sea continues to increase worries. During this period of continuous rain and floods, necessities such as food, clean water, and safe shelter are top priorities.

But besides that, learning, working and communication tools such as phones, tablets and laptops also become a big concern, because just one water damage can cause the whole family to lose their means of information connection.

Dien Thoai Vui supports free drying of phones and laptops across the system.

Based on that urgent need, from October 1, 2025, the free support program for drying phones, tablets, and laptops has been deployed across the entire system of 30 Dien Thoai Vui stores, covering the areas of Ho Chi Minh City, Hanoi, Binh Duong and Vung Tau. People can bring in water-damaged devices to be handled by technicians for free, with no limit on the number of devices, regardless of whether they are new or old customers.

In parallel, the free laptop cleaning service is also dedicated to students and teachers - those who always need stable devices for studying and teaching. This is a small but practical effort, helping to ensure that learning is not interrupted, work is not interrupted, and family communication is not cut off during the storm season.

Image of people coming to the Happy Phone system to get support for drying phones and laptops on October 1, 2025

Free 2-way delivery of devices within a 10km radius

For customers in Ho Chi Minh City and Hanoi who are having difficulty traveling to the store due to heavy rain, flooding or busy work, the system is still ready to support remotely through the pick-up and delivery service through reputable shipping partners. Thanks to that, phone repair, laptop repair or maintenance services for old phones can still be received and processed promptly without requiring people to travel in adverse weather. This is not only a technical convenience, but also a companion effort to help customers feel more secure, knowing that even though they are far from the store, their devices will still be cared for and supported wholeheartedly.

Technicians carefully check the equipment for you.

How to handle water damaged phones and laptops

When your phone, tablet or laptop accidentally gets wet, the most important thing is not to try to turn it on or plug it in to check. Starting it up while the components are still wet can cause a short circuit, causing more serious damage.

Users should also avoid common but unscientific tips such as using a hair dryer, putting it in rice or drying it in the sun. These methods are mostly ineffective and can even cause water to penetrate deeper into the components.

Instead, you should just turn off the power and isolate the battery immediately if possible. Then, dry the outer surface with a soft cloth, then leave the device in an upright position, avoiding shaking. For laptops, you can gently turn it upside down to let the water drain out. Most importantly, quickly bring the device to a technical facility to be handled with specialized equipment. In case of storms that make it difficult to travel, you can use the remote pick-up and return service through a reputable shipping partner to ensure the device is rescued promptly.

Proper initial handling will increase the chance of saving your phone or laptop, preserving important data and reducing repair costs.

Together we stand strong through the stormy season

The free program of drying and cleaning electronic devices is not only a technical solution but also a message to accompany people to overcome difficulties. Each device rescued in time is an opportunity to learn, a job continued, a connection maintained.

Storm season can be harsh, but in such challenges, humanity and sharing shine even brighter. Practical and timely actions are the belief that the community can overcome natural disasters together, leaving behind not only loss but also warm humane stories.

For more information on contacting the nearest Dien Thoai Vui store, please visit: https://dienthoaivui.com.vn/dia-chi-he-thong-sua-chua-dienthoaivui. Free nationwide consultation hotline: 18002064

Source: https://tienphong.vn/dien-thoai-vui-dong-hanh-cung-ba-con-vuot-bao-say-kho-dien-thoai-laptop-mien-phi-toan-he-thong-post1783293.tpo