Removing bottlenecks in land registration procedures.

Once a field that many people feared due to its complicated procedures, lengthy processing times, and the need for multiple trips, the handling of land-related documents in Ca Mau province is now undergoing a significant transformation.

Báo Cà Mau•28/05/2026

To make it easier for people to process land registration documents.
Improving the quality of administrative procedures.
Complete the restructuring of administrative procedures.
Promote the reduction and simplification of administrative procedures.

While the system recorded over 2,200 overdue applications in the first quarter of this year, the entire province now only has 18 overdue applications. This change not only reflects the effectiveness of the digital transformation process and the cleaning up of land data , but also demonstrates the determination of relevant agencies to tighten administrative discipline in serving the people.

Synchronize multiple solutions

Land management is a specialized field, with each file requiring multiple stages of verification, cross-referencing, and coordination among various specialized agencies. Even a single delay or lack of data synchronization can lead to delays in processing the application. This is also why this area has consistently been among the administrative procedures with the highest processing pressure for many years.

According to the Department of Agriculture and Environment of Ca Mau province, the majority of delayed applications in the past period did not stem from delays in delivering results to citizens, but mainly from system errors or software malfunctions. Of the more than 2,200 delayed applications, 1,910 experienced software freezes or delays in completing the electronic application process; 77 applications, although processed on time, were still recorded as delayed because the processing staff were a few minutes or hours late in completing the system.

Furthermore, many issues arise because citizens have not fully submitted the necessary documents, have not fulfilled their financial obligations, or because the data between the tax authorities and the land management system is not fully synchronized. At times, even though the tax authorities have issued notices of financial obligations, the land management system has not yet received the data, affecting the processing time of applications.

Based on this reality, the relevant authorities have implemented a comprehensive set of solutions to address the issue of delays. In addition to resolving technical errors, the units have reviewed the entire process of receiving and handling applications, while also enhancing the accountability of each responsible officer.

The rate of land registration applications processed on time in Ca Mau is steadily improving thanks to stricter accountability in processing and the acceleration of digital transformation.

Currently, all land records in the province are tracked directly on an electronic software system. Each record clearly displays the receipt date, the deadline for results, the processing status, and the officer responsible for handling it. Records nearing their deadlines are proactively reminded to expedite the process. In cases of delays, the cause is investigated and specific responsibilities are identified.

The data is also interconnected and synchronized, creating many advantages: from land plot change history and planning information to financial obligations, significantly shortening processing time.

The process of linking land data has greatly facilitated the handling of administrative procedures. Previously, some files required a lot of time for cross-referencing between units, and even manual review, thus prolonging the processing time. Now, with synchronized data, searching and verification are much faster, thereby shortening the processing time for citizens.
Mr. Tran Thanh Hoa, Head of the Registration and Certificate Issuance Department, Ca Mau Provincial Land Registration Office.

Transformation from the grassroots

This transformation is also evident at the grassroots level. When data is interconnected , commune-level officials can proactively check information and coordinate processing from the outset, reducing the backlog of cases at the final stage.

Ms. Cao Cam Hang, a civil servant at the Economic Department of the Vinh Phuoc Commune People's Committee, said: "When receiving applications, officials can quickly look up information, thus minimizing errors in the processing process. Applications that are nearing their deadlines are also proactively coordinated with specialized units to ensure timely resolution for the people."

The most noticeable change is still the perception of the people. Mr. Nguyen Van Huan, from Hamlet 5, Khanh An Commune, said that previously, each time he went through land procedures, he had to wait quite a long time because the documents had to be verified through many steps. In some cases, he had to go back and forth many times to supplement documents or monitor the processing results. "Now, land information is much more stable. I just need to go to the commune office to do the procedures, and the officials guide me very quickly. The processing of documents is more convenient than before, and I no longer waste so much time traveling back and forth," Mr. Huan said.

Synchronizing land data helps professional staff shorten the time spent searching for and verifying information during the process of handling applications.

According to relevant authorities, the significant reduction in the number of overdue land registration applications recently is not only the result of software upgrades but also of land data cleanup. When data is standardized, complete, and accurate, the communication between agencies becomes smoother, reducing the number of pending applications or those requiring multiple processing attempts.

In addition, the accountability of the implementing team has been tightened. Each file is linked to a specific officer in charge, and the processing progress is regularly monitored on the electronic system. This helps to enhance proactiveness in handling tasks and at the same time, reduces delays in processing files due to subjective factors.

Against the backdrop of an extremely complex and unpredictable regional and global situation, the fact that the three parties maintain trilateral meetings at the highest level further affirms each party's commitment to maintaining and promoting the special tradition of solidarity and close ties among the three parties, which is a solid foundation for ensuring a peaceful, secure, and prosperous environment for each country .
Mr. Bui Tu Hai, Deputy Director of the Department of Agriculture and Environment of Ca Mau province.

Once considered a "bottleneck" in administrative reform, the handling of land-related documents in Ca Mau is now showing a clear transformation towards greater transparency, modernity, and professionalism. With synchronized data, tightly controlled processing procedures, and increased accountability among officials, citizens not only benefit from reduced processing times and costs but also gain greater confidence in the effectiveness of local administrative reforms.

Nguyen Dao - Chi Thuc

Source: https://baocamau.vn/go-diem-nghen-ho-so-dat-dai-a129218.html