On March 3, according to the reporter's records, from early morning, hundreds of people in Nghe An province were present at the one-stop department of Nghe An Provincial Police (No. 108, Hoang Phan Thai Street, Nghi Phu Ward, Vinh City) to submit applications for issuance and exchange of driver's licenses (GPLX).

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Hundreds of people lined up at the one-stop shop of Nghe An Provincial Police.

To support people in issuing and exchanging documents, the Traffic Police Department of Nghe An Province Police has assigned officers to guide and receive information from people. In addition, at the area receiving documents, many officers from the Department of Transport were also present to guide the Traffic Police force on the steps of the procedures on the first day of handing over the task from the Department of Transport to the Provincial Police.

Ms. Nguyen Thi My Linh (born in 1990, resident of Le Loi ward, Vinh city) said: "My driver's license was lost, so I came to submit my documents and complete the procedures to get it replaced. However, I waited from 7am to 11am and still had not had my turn because there were too many people coming. Because I was busy taking care of my child, I had to take the documents home so that I would have time to come back the next day to get it reissued."

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Hundreds of people waited their turn to submit their applications.

Holding his Class C driver's license in his hand, with only 1 day left (March 3, 2025), Nguyen Van Thanh (born in 1977, residing in Vinh City) appeared extremely worried. "I have been waiting for more than a month and still have not been able to renew my driver's license. Today is the last day of the expiration date. If I have not completed the procedure, I will have to study and retake the exam. Looking at hundreds of people waiting for their turn, I am very worried, will my application be processed within the day?", said Mr. Thanh.

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Department of Transport officers guide traffic police in the first days of taking up the task.

Speaking to VietNamNet reporter, Lieutenant Colonel Nguyen Ham Thang, Deputy Head of Traffic Police Department of Nghe An Province Police, said that it is expected that today, about 400 people will come to submit applications for issuance and exchange of driving licenses.

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A lot of files waiting to be resolved

According to Mr. Thang, recently in the transition period, people had to wait for a while, so in the first days, the police received citizens, received documents for issuing and exchanging driving licenses very crowded. Receiving the handover work from the Department of Transport, Nghe An Provincial Police proactively deployed the tasks to make the handover smooth.

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Nghe An Provincial Traffic Police try not to interrupt people's procedures.

"It is expected that there will be about 400 applications for driver's licenses to be issued or renewed during the day. We will try to complete and process them within the day. The goal is to not have any interruptions, to serve the people in the best way possible. Especially for those who have their driver's licenses renewed before their expiration date. In case the applications are not processed within the day, priority will be given to the backlog applications tomorrow," said Lieutenant Colonel Thang.

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Many people jostled to wait their turn to submit their applications.

According to Lieutenant Colonel Nguyen Ham Thang, in the first days of taking on the task, the unit encountered certain difficulties. "The biggest difficulty is that the new officers are getting used to the job, and in the first days of approaching the documents, they are still confused. However, the police officers will try to catch up and process the procedures as quickly as possible for the people," Mr. Thang added.

On the first day of issuing and exchanging driving licenses, it took 5 minutes to complete the paperwork . Today (March 1), the traffic police force began to perform the task of testing and issuing and exchanging driving licenses. In the morning, at the first facility of the Hanoi Traffic Police, more than 50 cases came to complete the procedures.