Resort staff serving billionaires and celebrities must comply with strict regulations

Singer Taeyang (Korea), main vocalist of the band Big Bang, shows off photos in a pho restaurant in Da Nang - Photo: Instagram character

Say no to phones and cameras

PTH - who used to be the head of a department at one of the most luxurious accommodation complexes in Da Nang - said that during his time there, the accommodation complex welcomed many heads of state, billionaires from India, China, etc.

According to H., every time a VIP guest arrives, the best people in the accommodation are organized into groups and assigned tasks.

Not only the image and face representing the reception area, the waiters must comply with the strictest requirements.

"Currently, as far as I know, all employees (except for some special departments that are required to keep in touch) are not allowed to bring phones to work.

Every morning when entering the shift, phones and belongings must be left outside the door for inspection. They can only be retrieved when the shift ends" - H. said.

InterContinental - a place to welcome many world-class VIP guests - Photo: InterContinental Danang website

According to H., this is the answer to why billionaires and celebrities rarely have their private photos taken by unwanted people and released even though they stay for weeks or even months.

Ask the right person, do not look or point strange devices at VIPs

Actress Son Ye Jin once posted a photo of her vacation in Hoi An - Photo: Instagram character

During a reception for a head of state of a major power a few years ago, H. said that was the time when the entire accommodation area accumulated the most experience and lessons to serve more professionally.

According to H., the ease or difficulty of approaching or taking pictures with VIPs depends entirely on each group and there are no standards.

"From our experience hosting heads of state and VIPs, the Japanese are the most cheerful and approachable guests.

They usually don't set too strict requirements, and are willing to exchange and talk with people they need to talk to" - H. said.

Even though they work and come into contact with VIPs every day when they stay, service staff are not allowed to ask VIPs at will, but must go through the assistant.

If VIPs are artists, actors, models, etc., you must ask the show organizer.

Furama resort is a luxury resort that has welcomed many heads of state and world leaders - Photo: Booking.com

Depending on the requirements of the groups, the accommodation will have the best service. If the guests are willing to share their experiences and photos in Da Nang, the reception will consider. But the most demanding are politicians .

"Every time a head of state comes, they usually rent an entire cluster of hotels and villas. No one knows where the most important person is staying. The information the delegation gives is often difficult to verify for security reasons.

It is impossible for staff, residents or anyone else to record images of VIPs, because VIPs are always followed by security personnel.

During our stay, we served a president of a powerful country. Wherever he went, there were 2-3 people accompanying him.

These employees always hold a black umbrella in their hands. If someone looks at them or points a camera or phone at them, they will cover them up" - H. said.

Billionaire Bill Gates' party canceled at Hoi An ancient town restaurant

According to Tuoi Tre Online , in addition to the plan to go to the restaurant in the rice fields of Hoi An, Mr. Bill Gates had also booked a restaurant in the walking street to enjoy dinner. However, the plan was withdrawn.

The chef, who is also the owner of a restaurant in the old town, said that his team came to learn, survey and then create a menu.

The chef planned the best dishes, from ingredients in Hoi An, decorated the space and designed a culinary story through each dish. However, at the last minute, Bill Gates did not come.

Source: https://tuoitre.vn/nhan-vien-resort-phuc-vu-ti-phu-nguoi-noi-tieng-phai-tuan-thu-quy-dinh-nghiem-ngat-20240307151308065.htm