Travel experts and bloggers share with USA Today about the items hotels around the world should immediately get rid of because they are redundant.
Tim Pylant, an architect from Austin, Texas, said that landline phones are only convenient when guests want to call the front desk, and not everyone knows how to dial. Yet landline phones are still around the world, despite being an old-fashioned means of communication, said Reetu Gupta, a Canadian hotelier who runs the Easton Hotel Group.
Some accommodations have switched to text messaging to communicate with guests but still have landline phones in rooms.
Alarm clocks are something many travelers don't use in their hotel rooms.
Gupta added that there are also many outdated items in the rooms such as pay-per-view TVs , high-speed internet (guests pay extra for faster speeds), and fax machines in the business areas.
Mini-fridges are also something many travelers don’t need. Annie Valades, a retired marketing executive living in Colorado, recently stayed at a Las Vegas resort and the room fridge was full of cans of soda, mini-wines, and peanuts. “It was pointless,” she said. She thinks the fridge should be empty so guests can put their stuff in it. But she also knows that’s unlikely, since selling high-priced snacks in mini-fridges is a way for hotels to make extra money.
Alarm clocks are also something guests don’t want. Tim Hentschel, CEO of online booking platform HotelPlanner, says everyone now uses alarms on their phones. Many guests even unplug their alarms for fear of them going off at 2 a.m.
Meanwhile, Ruth Hargrave, CEO of a travel website, is puzzled by the sewing kit. appeared in his room during a stay in Greece. He explained that the item was a remnant from the days when guests would sew buttons or small tears in their hotel rooms. "I don't think many people use this anymore," he said.
Disposable soap and shampoo are also something experts have advocated hotels should stop providing because they contribute to the amount of plastic waste in the environment. However, some older travelers still like hotels to provide small bars of soap to take home as souvenirs.
The McCoy College Station Hotel in Texas, USA, after listening to customer feedback, removed shower caps, small bottles of lotion, baby soap bars and bathtubs.
Scales and stationery such as pen, note are also things that customers think are unnecessary.
Experts also revealed what guests want from hotels when they book a room. Among them are comfortable beds, quiet rooms with strong showers, and strong, free Wi-Fi. Guests also want more power outlets near desks, bedside tables, and closets for convenience, as well as easy plug adapters. "Guests want more plugs, not just one hidden behind the sofa," said one expert.
TB (according to VnExpress)Source
Comment (0)