Approve and promulgate the Consumer Rights Protection Project

This project will help to concretely implement the Law on Protection of Consumer Rights 2023 and Government Decree 55/2024/ND-CP, marking a new phase in the work of protecting domestic consumers.

Consumers in the province will purchase food products sold at a product exhibition organized by the Department of Industry and Trade in early 2025.

Consumers in the province will purchase food at a product exhibition organized by the Department of Industry and Trade in early 2025.

The proposal clearly states that consumers are at the center of all policies, both as beneficiaries and as the driving force behind development. Protecting consumer rights is not only a legal task but also a crucial pillar in building a socialist-oriented market economy that is transparent, fair, and sustainable. Therefore, consumer protection activities will be implemented synchronously and uniformly from the central to local levels, ensuring clear responsibilities and authority for each level and sector.

The overall objective of the project is to improve the legal system, enhance the effectiveness of consumer protection, clearly identify key target groups and appropriate solutions; raise social awareness and mobilize the participation of economic actors. In addition, the project focuses on training human resources, designing tools and solutions using information technology so that consumers can protect their legitimate rights.

In Phu Yen, consumers, including teachers, students, and university students, are receiving training on consumer rights protection.

Consumers, including teachers, students, and university students, receive training on consumer rights protection.

In addition, at least 5 documents and publications on consumer protection will be issued annually; 100% of Departments of Industry and Trade and Consumer Protection Associations will participate in training and disseminating legal knowledge; at least one competition will be organized with over 1 million participants; Vietnam Consumer Rights Day will be launched, along with community events, press features, and online communication activities on social media platforms.

According to the Department of Industry and Trade, the project will create a strong shift, improving the effectiveness of consumer protection in the context of digital transformation and international economic integration. Therefore, in addition to the above objectives, the "Project for the Development of Consumer Rights Protection Activities in the period 2026 - 2030" also identifies five key tasks and solutions, including: perfecting institutions, improving the effectiveness of digital transformation and green transformation, strengthening propaganda and education , ensuring law enforcement, and expanding international cooperation.

The National Competition Commission is assigned as the lead agency, coordinating the entire Project, and working closely with relevant units, ministries, sectors, and localities to develop specific plans that are appropriate to the local situation. In addition, the Vietnam Consumer Protection Association and other social organizations are encouraged to participate more deeply in the process of advising, reviewing, and implementing the project's activities.

Source: https://baodaklak.vn/kinh-te/202510/phe-duyet-ban-hanh-de-an-bao-ve-quyen-loi-nguoi-tieu-dung-d4504d9/