Launch and discussion of the book series "Lean Healthcare Toolkit"

The launching ceremony and discussion on the book series "Lean Healthcare Toolkit" was held at the Read Station conference room (Huynh Thuc Khang Street, Hanoi), with the participation of speakers: Dr. Ly Quoc Trung, Deputy Director of Soc Trang Maternity and Pediatrics Hospital, Dr. Nguyen Van Thuong, Director of Duc Giang General Hospital, Master Nguyen Bich Luu, Vice President of Vietnam Nursing Association and many representatives of hospitals in the central and Hanoi.

The book series “Lean Healthcare Toolkit” by author Thomas Lindsay Jackson was translated and published on the occasion of World Patient Safety Day with the desire to contribute to building a bookshelf on healthcare management, creating an important source of reference materials for healthcare managers as well as promoting a culture of patient safety in Vietnam.

The book series "Lean Healthcare Toolkit".

Author Thomas Lindsay Jackson, who was awarded the Shingo-Hoshin Kanri for the Lean Enterprise (2007), is one of the managers who successfully applied the Lean model from Toyota's production system to the healthcare sector. Starting from a small medical facility in Alaska in 2005, since 2010, he has published a series of publications related to the application of Lean in healthcare, notably the book series "The Lean Toolkit in Healthcare", including the books: "Standard Process", "Kaizen", "Mapping the Clinical Value Chain", "Error Prevention" and "Just-in-Time Method".

With more than 20 years of working and experience in the field of process improvement, Mr. Thomas Lindsay Jackson and his colleagues have summarized and successively published and completed the book series "Lean Toolkit in Healthcare" to help healthcare managers, hospital administrators and medical staff have effective solutions to the above difficult problems of the healthcare industry.

At the book launch, delegates shared and discussed lean tools and methods in healthcare. With a practical perspective and sharing from experts, the launch brought a lot of useful knowledge in applying lean to management to gradually improve the quality of healthcare services in Vietnam. Many issues about the current state of the healthcare industry in countries around the world in general and Vietnam in particular were mentioned, including challenges such as: hospital overload causing long waiting times for medical examination, medical errors that can affect patients' health or non-standardized processes causing services to lack uniformity... This always makes healthcare managers have to have a headache to find solutions to improve service quality, improve patient safety while ensuring revenue and expenditure and meeting patients' ability to pay.

The tools in each book are written in the most concise manner possible with the highest practicality and applicability to help medical facilities gradually succeed in applying lean tools to hospital management.

Lean tools are being gradually applied by administrators around the world to the healthcare sector. In Vietnam, besides the simplest tool, 5S (sorting - arranging - cleaning - caring - ready), has been widely applied in almost all medical examination and treatment facilities, with many typical units becoming bright spots for other units to visit and learn, helping the working environment in the healthcare sector become neat, tidy, and work more smoothly...

However, many other tools have only been applied to a limited extent, and are even quite unfamiliar to many medical examination and treatment facilities. Therefore, to make the Lean Hospital model more effective, introducing and updating other useful tools to medical units is a really necessary job for medical managers.

Introducing the content of the book series "Lean Healthcare Toolkit".

All activities will be standardized with the “Standard Procedure” book of the series to help the quality of medical services become more stable and consistent. Quality improvement activities will be continuously enhanced as shown in the “Kaizen” book.

Processes will become more concise, efficient and medical errors will be reduced with the “Clinical Value Chain Mapping” book. Errors that occur during the delivery of healthcare services will be prevented and presented in the “Error Prevention” book.

The final book in the series, “Just in Time” will help the health care system reduce waste and operate more leanly.

With the addition of almost all the essential pieces for management and quality improvement activities in healthcare in the lean direction, the book series "Lean Healthcare Toolkit" will be one of the essential documents to help improve the quality of healthcare services in a sustainable way and in accordance with the limited resource conditions at healthcare facilities in Vietnam.

Source: https://nhandan.vn/ra-mat-va-toa-dam-ve-bo-sach-bo-cong-cu-tinh-gon-trong-y-te-post835143.html