Justice - Civil status officer Ngo Thi Anh is guiding people to register their marriage on the online system.

Sign up anytime, anywhere

On Monday morning, Mr. Huynh Ngoc Ph. (residing on Phan Boi Chau Street, Truong An Ward, Thuan Hoa District) and Ms. Le Thi Bich Ng. (residing on Lam Hoang Street, Vy Da Ward, Thuan Hoa District) went to the headquarters of the People's Committee of Truong An Ward according to the appointment call from the ward's Civil Status - Justice officer about family registration. Before that, Mr. Ph. had accessed the National Public Service Portal, logged in, selected the family registration procedure and followed the instructions to complete the online family registration procedure.

Mr. Ph. shared: My wife's permanent residence is in Vy Da ward, so when I registered for marriage online at Truong An ward, I had to have a certificate of single status. But now, my wife does not need to confirm at the local ward but can register online and when the results come out, she will get them to add to the file, no need to go back and forth many times. After that, we just need to declare the necessary information on the public service portal to complete.

After the couple Ph. and Ng.'s documents are received by the competent authority, the Civil Status - Justice officers will check whether the necessary documents are complete or missing and send a notification to the email address or phone number. If the documents are complete, after only one day, Mr. Ph. and his wife can go to the ward People's Committee to receive the marriage registration certificate. If verification is needed, it will take no more than 3 working days.

“I heard that in the past, the marriage registration procedure had to go through many steps, requiring a certificate of single status, but now this work has been undertaken by ward-level civil status and justice officers through digitized data. I find it convenient and quick, without having to wait long. The day I got the results was also quick, only about 5 minutes and both husband and wife signed the marriage registration form and were able to go home,” Mr. Ph. shared.

Similarly, Mr. Nguyen Van Th. (residing on Dao Tan Street, Truong An Ward) was also happy to apply for a marriage status certificate online. Mr. Th. said that he moved from Quang Nam to Truong An Ward more than 10 years ago and had moved his residence registration to many places. If he had to apply for a single status certificate, it would have taken a lot of time and effort. Now all his personal data is available on the system, so filling out the electronic form is very easy.

At the People's Committee of Truong An Ward, from January 1 to April 21, 2025, 32 online registration applications were received. 100% of the applications were processed and resolved quickly in accordance with regulations. Ms. Ngo Thi Anh - Civil Status - Justice officer, Ward People's Committee said that declaring applications online creates favorable conditions for people, saves costs, travel effort, does not depend on fixed time, people can sit anywhere, at any time to register.

“Since the City People's Committee issued an official dispatch on the implementation of the process of marriage registration and confirmation of marital status online at the commune-level People's Committee from April 10, 2025, Truong An Ward People's Committee has been the locality to organize online procedures since the beginning of 2022. People can register online anytime, anywhere, sitting at home, at the office or at a coffee shop and register regardless of time, even after hours, they can conveniently enter marriage registration procedures on the system", Ms. Ngo Thi Anh shared.

Towards digital government

According to Mr. Nguyen Ngoc Phuoc, Deputy Head of the Administrative - Justice Department, Department of Justice, from April 10 to April 21, 2025, the whole city received about 250 online marriage registration applications according to the online marriage registration and confirmation process. The implementation of the online marriage registration and confirmation process at the People's Committee at the commune level has many conveniences. Notably, in cases where the husband or wife does not live in the same locality, instead of having to go to the People's Committee of the commune or ward with many types of documents to request confirmation of the single status of both parties, people only need to register to request confirmation of single status online and when the results are available, they will go to the People's Committee of the commune or ward to receive them.

“Currently, all levels and sectors are strengthening propaganda and widely disseminating the process of marriage registration and confirmation of marital status online through the Hue-S platform, an electronic information page to help people access information quickly and conveniently. In addition to the benefits it brings to people, implementing administrative procedures online also helps civil status officers manage better and avoid errors in the settlement process,” Mr. Nguyen Ngoc Phuoc informed.

The application of online marriage registration to carry out marriage registration and confirmation processes online in particular and online public services in general helps reduce time and travel costs for people, contributing to promoting socio -economic development. This is one of the administrative activities applying information technology towards the goal of developing digital government of Hue City.

Article and photos: THAI BINH

Source: https://huengaynay.vn/chinh-tri-xa-hoi/cai-cach-hanh-chinh/thuan-tien-hon-khi-dang-ky-ket-hon-truc-tuyen-153295.html