5 steps to verify your SIM card via VNeID

From April 15th, Circular No. 08/2026/TT-BKHCN of the Ministry of Science and Technology, regulating the verification of information for registration and use of mobile phone numbers, officially comes into effect. Accordingly, the verification of subscriber information will be tightened, especially for newly registered subscribers and cases of device changes.

Illustrative image.

One notable point is that all new mobile subscribers from April 15th onwards must verify their biometric information using facial photos. This data will be directly compared with the National Population Database and the National Identity Card Database to ensure accuracy. The required verification information includes: personal identification number; surname, middle name, and given name; date of birth; and facial biometric data.

The regulations are aimed at strengthening subscriber management, preventing the unauthorized use of personal information to register SIM cards under false names, and contributing to the prevention and combating of online fraud.

For subscribers who have already been verified using a level 2 electronic identity card or a chip-embedded citizen identity card, users do not need to re-verify, except in cases where the device using the SIM card changes. Similarly, subscribers who have been verified via the VNeID application are also exempt from re-verification if they do not change their phone.

The circular also adds regulations for monitoring when users change terminal devices. When a SIM card is inserted into another phone, the network operator can temporarily suspend outgoing calls for up to 2 hours to check and request re-verification of biometric information. If verification is not completed within 30 days, the subscriber's service will be blocked in both directions. After another 5 days, if the verification is still not completed, the network operator will terminate the service and liquidate the contract.

Users can verify their subscriber information through various methods, including: online via the national identification application VNeID or the network operator's application; or directly at authorized transaction points and agents. Telecommunications companies are responsible for storing complete verification data throughout the subscriber's active period.

Mobile network operators recommend that people proactively check and update their subscriber information early to avoid communication disruptions. Some subscriber groups that need attention include: subscribers registered using old identity cards, subscribers registered under someone else's name, or those who have received notifications about information standardization.

During the implementation process, authorities also warned the public to be vigilant against fraudulent activities. Users should not provide OTP codes, passwords, or access links from unknown sources; authentication should only be done through the official application or at legitimate transaction points.

Steps for self-verification on VNeID

To complete the verification process, users need a level 2 VNeID account and must follow these steps:

Step 1: Open and log in to the VNeID application on your smartphone.

Step 2: Access the services section or search for the keyword "Mobile subscriber verification" in the search bar.

Step 3: Check the subscriber list. The system will display a list of phone numbers registered under your name. Please carefully check this information.

Step 4: Select your current phone number and perform "Face Scan" (biometric authentication) as instructed by the application.

Step 5: If you discover an unfamiliar phone number registered under your name that you are not using, use the "Report" feature directly on the app so that the network provider can take timely action.

Thu Huong

Source: https://daidoanket.vn/5-buoc-xac-thuc-sim-qua-vneid.html