Discussing solutions to implement the task of digital transformation in tourism

In recent times, the implementation of digital transformation in the tourism sector of the Department of Culture, Sports and Tourism of Lao Cai province has achieved some outstanding results. Regarding the development of infrastructure and digital tourism platforms, the Department has coordinated with VNPT Yen Bai to pilot the Yen Bai Provincial Tourism Information Portal (with the domain name https://www.yenbaitourism.vn); the province's smart tourism platform (laocaitourism.vn) has been deployed and promoted effectively, being one of the pioneering platforms in the process of digital transformation of tourism...

Representative of the Department of Culture, Sports and Tourism reported the results of implementing digital transformation in the tourism sector.

The digital transformation model for tourism in Yen Bai, Lao Cai, Bac Ha, Sa Pa, Tu Le... has installed large LED screens in central areas to introduce tourism information; arranged booths to experience VR 360 virtual reality technology so that visitors can explore destinations vividly; promoted the digitalization of key tourist destinations such as Fansipan peak, Cat Cat village, Ta Van village and terraced fields; built digital maps and 360 Tours so that visitors can explore online.

Pilot models and projects on digital transformation of tourism have been effectively implemented in localities such as smart tourism in Nghia Lo, Bac Ha; smart tourism application "Sa Pa Tour". Developing a smart tourism product ecosystem has been focused on, including deploying a digital map of Lao Cai tourism to digitize tourist destinations, promote tourist areas on the electronic map system...

Digital tourism communication and promotion, online tourism information and consulting activities have been effective...

Digital transformation has made an important contribution to the province's tourism performance. Thanks to that, in the first 9 months of 2025, Lao Cai welcomed over 8.7 million visitors, with total revenue reaching 35,973 billion VND.

Representatives of the Department of Culture, Sports and Tourism of the province informed about the draft breakthrough initiative "Building a digital tourism ecosystem to promote the digital economy in Lao Cai province".

At the Conference, representatives of the Department of Culture, Sports and Tourism of the province informed about the draft breakthrough initiative "Building a digital tourism ecosystem to promote the digital economy in Lao Cai province". The goal of the initiative is to develop a smart tourism ecosystem; apply digital technology to connect to support and enhance the experience for tourists; expand the capacity to provide services combining real and digital channels; maximize the use of electronic transactions in tourism activities; apply modern technology to develop software and smart utilities to support the management and service of tourists...; strive for the period 2025 - 2027, 90% of the stages in the tourism journey can be done by technology applications such as searching for information, booking services, online payment, service evaluation, sharing experiences...; In the period of 2028 - 2030, the proportion of digital economy in the tourism sector will reach at least 20%; the proportion of tourism establishments using digital platforms to serve tourism business administration will reach at least 70%...

Delegates also focused on discussing and sharing good practices in digital transformation of tourism in some localities; at the same time, proposed solutions to effectively implement digital transformation of tourism in Lao Cai province in the coming time, focusing on breakthroughs in telecommunications infrastructure, regional and national connectivity to create a tourism ecosystem, attract human resources...

Delegates spoke and discussed at the Conference.

The leader of the Department of Culture, Sports and Tourism delivered a concluding speech at the Conference.

The implementation of digital transformation tasks is expected to help Lao Cai promote its image, improve tourist experience, and support tourism businesses to access domestic and international markets more effectively, aiming to build Lao Cai into a smart, modern and unique tourist destination.

Concluding the Conference, Comrade Nong Viet Yen - Director of the Department of Culture, Sports and Tourism affirmed: The synchronous implementation of solutions to implement digital transformation in tourism is not only urgent, but also a long-term strategy, aiming to turn Lao Cai into a smart, modern, and unique tourist destination.

The Director of the Department of Culture, Sports and Tourism requested that, in the immediate future, the functional departments and offices of the Department will advise on the construction and formation of a digital data portal for Lao Cai tourism; develop smart tourism applications for tourists; build and form a digital ecosystem for the community; form a tourism data warehouse and a smart analysis system to manage tourism data...; soon complete the digital transformation project in the province's tourism sector; pilot Lao Cai Tour; launch the program of digital tourism enterprises and digital tourism citizens of Lao Cai province...

Source: https://baolaocai.vn/ban-giai-phap-trien-khai-nhiem-vu-chuyen-doi-so-du-lich-post883837.html