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Ensuring telecommunications infrastructure to respond to storm No. 3

Telecommunications companies are closely monitoring the situation and developments of storm No. 3 and have asked units in the storm-affected areas to deploy timely, effective and safe response plans.

Báo Nhân dânBáo Nhân dân21/07/2025

VNPT Hung Yen area deploys a video bridge to serve the direction and operation of local storm and flood prevention.
VNPT Hung Yen area deploys a video bridge to serve the direction and operation of local storm and flood prevention.

According to a representative of the Vietnam Posts and Telecommunications Group (VNPT), to proactively prepare for storm No. 3, from July 19, the Standing Committee of the Group's Natural Disaster Prevention Command has requested units to regularly update information, closely monitor weather developments, proactively check and review telecommunications network infrastructure, fully prepare materials, fuel, backup equipment, etc.; be ready to handle situations when they arise, minimize damage to information and assets, while still ensuring the safety of all staff.

Along with that, the units also proactively grasp and promptly deploy information requirements for public networks and specialized networks to serve the direction and operation of all levels of government; be ready to coordinate and support the Central Post Office to deploy information assurance to serve the direction and operation of natural disaster response for working delegations of the Government and ministries and branches; be ready to operate and ensure communication information on the VSAT-IP network belonging to the specialized information network for natural disaster prevention and control; be ready to deploy VSAT transmission lines for mobile broadcasting vehicles when requested.

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VNPT technical staff in Hung Yen reinforce the broadcasting station in Nam Cuong commune.

By the morning of July 21, VNPT units in localities affected by storm No. 3 had arranged backup supplies at telecommunications stations and telecommunications stations. At each telecommunications station, there were 1 to 2 teams ready to respond to information. Hai Phong and Quang Ninh alone had 2 additional rescue teams. Along with that, 10 radio rescue teams were also on standby, ready to increase resources to support recovery in key areas.

VNPT provinces/cities have completed the inspection and review of infrastructure, vehicles, and information rescue tools; have allocated supplies and supplemented reserve fuel for telecommunication and radio stations. VNPT requires VNPT provinces/cities to closely follow agencies and authorities according to new administrative boundaries to be ready to deploy to meet communication requirements serving the direction and operation of storm response.

VNPT has prepared a transfer plan to ensure safety for stations in low-lying areas at risk of flooding; a plan for roaming mobile services between carriers has also been developed.

The Military Industry-Telecoms Group (Viettel) said it has prepared 4 on-site forces: on-site command, on-site forces, on-site means and supplies, and on-site logistics.

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Viettel staff prepares vehicles and materials to respond to storm No. 3

In addition to the provincial forces, Viettel has mobilized 100 BTS station and cable line information response teams; 150 fixed broadband subscriber incident handling teams; and 30 generator repair teams to support provinces affected by storms and circulation. Information response materials (optical cables, transmission welding equipment, satellite phones, etc.) in the provinces all have a high reserve rate.

Mobile broadcasting vehicles have been deployed in Quang Ninh, Hung Yen and Ninh Binh. All cable lines connecting the Northeast and Northwest regions have at least 3 backup connection directions; cable lines in ward/commune clusters have 1-3 backup connection directions, most of which are reinforced cables that can withstand the effects of natural disasters.

Viettel stores are also equipped with generators, gasoline to maintain operations and support people to charge their phones. On July 21, Viettel sent warning messages to 2.5 million customers in the storm-affected areas and will continue to implement customer care programs and support communication services before and after the storm.

Viettel is ready to support customers 24/7 on multiple channels, multiple platforms, applying AI technology such as Chatbot/Callbot to ensure quick and accurate responses.

Source: https://nhandan.vn/bao-dam-ha-tang-vien-thong-ung-pho-voi-bao-so-3-post895291.html


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