We need breakthrough solutions and initiatives.

The Provincial Administrative Reform Inspection Team for 2024 recently inspected the administrative reform work at the Department of Health and the Department of Agriculture and Rural Development, acknowledging the achievements and offering suggestions, pointing out many specific issues to make this work more effective in the future at these units.

• Completed 21 out of 37 administrative reform tasks.
• Speed ​​up to increase customer satisfaction.
• Reform and improvement for customer satisfaction.
• Focus on customer satisfaction.

Many changes

Mr. Vuong Huu Tien, Deputy Director of the Department of Health , said that through the implementation process, the public service system has contributed to enhancing transparency and accountability in handling administrative procedures. Citizens can track the progress of their applications online, receive notifications of receipt and results immediately upon completion via SMS, as well as through the system, helping to increase trust in the public administration system in the sector.

Ms. Le Thi Kim Chung pointed out areas for improvement during an inspection of the Department of Health on October 15th.

Looking back at the achievements, the leaders of the Department of Health believe that promoting administrative reform has helped to gradually improve the work and training quality of civil servants and public employees; creating favorable conditions for organizations and individuals in resolving work-related issues... This has contributed to improving the Administrative Reform Index and the Competitiveness Index of the sector, as well as of the province. The institutional system has been reformed and perfected; administrative procedures in various fields have been reviewed and amended towards simplification and shortening time; the information technology system has been improved, ensuring smooth operation in the process of carrying out assigned tasks. The Department of Health has directed the review and inspection of documents; conducted investigations and surveys; checked the situation of law enforcement and administrative penalties in the field of medicine and pharmaceuticals...

“The implementation of inspection activities by state management agencies through the digital environment and the agency's information system has helped improve management efficiency and enhance transparency. The Department has deployed a remote inspection system, minimizing direct contact and thus limiting negative practices. Inspection results are updated and publicly available on the system, facilitating public monitoring and evaluation. To ensure effectiveness, the Department of Health will pay more attention to cybersecurity and personnel training,” Mr. Vuong Huu Tien informed the inspection team.

Members of the Provincial Administrative Reform Inspection Team inspect administrative reform documents at the Department of Health on October 15th.

New initiatives are needed to create breakthroughs.

According to the unit's report, at the Department of Agriculture and Rural Development, as of the inspection date (September 2024), the unit had completed 24 out of 32 planned tasks, achieving 75%, with the remaining tasks being implemented within the stipulated timeframe. The unit has focused on disseminating information about administrative reform through various forms, such as briefing meetings, conferences, flag-raising ceremonies; the Department's website; and through the Ca Mau newspaper... In particular, to ensure effective and widespread dissemination of agricultural information throughout the province, the Department has developed and implemented an online information portal on agricultural production, through which people can access information in the agricultural sector, effective models; agricultural production techniques; and share topics related to agriculture... The Department of Agriculture and Rural Development regularly and effectively conducts inspections at its affiliated units. The issues identified during the inspection are being rectified in accordance with regulations.

An inspection of the Department of Agriculture and Rural Development's administrative reform revealed that there is still a situation where civil servants and public employees are not assigned according to the approved job position plan. Specifically: 5 out of 198 civil servants (2.53%); 44 out of 720 public employees (6.11%); and 21 out of 918 civil servants and public employees (2.29%) do not meet the required standards. The Department has not publicly disclosed the budget estimates and final accounts of the entire sector as required by Circular No. 61/2017/TT-BTC dated June 15, 2017 and Circular No. 90/2018/TT-BTC dated September 28, 2018 of the Ministry of Finance . Furthermore, it has not developed a plan to inspect financial and asset management in 2023 and the allocation and assignment of budget estimates for 2024 to its subordinate units. The unit's rate of online documents and work files has not met the administrative reform plan target (reaching 85.89%/100%).

Following the inspection at the Provincial Department of Agriculture and Rural Development, the Head of the Inspection Team pointed out existing shortcomings and limitations that need to be addressed.

Ms. Le Thi Kim Chung, Deputy Chief of the Provincial People's Committee Office and Head of the Provincial Administrative Reform Inspection Team, requested that the heads of units under the Department's direct supervision and management of administrative reform be empowered to boldly propose new solutions and initiatives to create breakthroughs in the implementation of administrative reform at the provincial and unit levels. She also urged regular review and proposals to shorten the processing time for administrative procedures; and recommendations to competent authorities to amend and supplement cumbersome and inappropriate administrative procedures. Furthermore, she emphasized the need to continue improving the quality of administrative procedure processing, minimizing the number of overdue applications; and to properly apologize to organizations and individuals for any errors or delays in processing compared to regulations (if any).

“Further strengthen administrative discipline and order in the performance of official duties; assign and arrange civil servants and public employees with expertise suitable to the approved job position plan; boldly streamline civil servants and public employees who do not meet the job requirements, in order to create a transformation in the spirit and responsibility of civil servants and public employees, especially the heads of agencies and units. At the same time, implement effective solutions to overcome the situation of civil servants and public employees who do not meet the standards as prescribed,” Ms. Le Thi Kim Chung clearly stated.

In the coming period, it is necessary to continue improving the quality of iOffice software usage, increasing the percentage of work files processed online; promoting the dissemination of information on administrative reform, especially online public services, on the unit's website and other communication channels, ensuring effectiveness. Improve efficiency and ensure the correct implementation of regulations on autonomy and accountability in organizational structure, staffing, and funding for state administrative agencies and public service units; practice thrift and combat waste to increase income for civil servants and public employees; increase the level of autonomy of affiliated public service units...

Tran Nguyen

Source: https://baocamau.vn/can-giai-phap-sang-kien-tao-dot-pha-a35289.html