Mr. Nguyen Duy Hung - Chairman of Huong Tra Town People's Committee guides and answers people's questions at the meeting

After reviewing the opinions and recommendations, Mr. Nguyen Duy Hung requested the Department of Natural Resources and Environment to coordinate with the People's Committees of relevant wards and communes to focus on reviewing, researching and promptly resolving people's comments and recommendations in accordance with the law, avoiding prolonged complaints and denunciations.

“With the viewpoint of taking the People as the root and the object to serve, in some cases of delay due to overlapping laws, relevant departments must have a letter of apology, explaining the reason for the delay and send it to the people”, Chairman of the People's Committee of Huong Tra Town emphasized.

Also at the meeting, Mr. Nguyen Duy Hung provided further guidance and directly handled each specific case. The guidance and handling options of the Chairman of the People's Committee of Huong Tra Town received high consensus from those who made recommendations.

Regarding land issues, Mr. Nguyen Duy Hung also warned people to be wary of online fraud and fraud in helping to "run" documents related to land use conversion, pink books, land use certificates, etc.

“Localities need to understand the Law so that when accessing documents, they know how to guide and help people avoid getting into trouble right from the start. As for the receiving and returning results department in communes and wards, it is necessary to answer questions related to expertise when people come to work. If they cannot answer immediately, they must make an appointment to find out, then promptly answer and resolve the work in a reasonable and humane manner for the people,” requested the Chairman of the People's Committee of Huong Tra Town.

News and photos: DANG DUNG