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Deputy Director of Tax Department talks about a series of solutions to support business households and individuals

Tuoi Tre reports that some older business owners have difficulty using new software and equipment. Many businesses are concerned that implementing electronic invoices will incur costs, increase selling prices, and lead to loss of customers...

Báo Tuổi TrẻBáo Tuổi Trẻ15/07/2025

Electronic invoice - Photo 1.

Experts recommend more support policies to help business households better implement the issuance of electronic invoices from cash registers connected to tax authority data - Photo: QUANG DINH

In the "Report on assessing the impact of regulations on using electronic invoices (E-invoices) from cash registers connected to tax authorities for business households and individuals", recently published by the Vietnam Federation of Commerce and Industry (VCCI), it shows that business households are facing many difficulties when implementing E-invoices.

Therefore, experts recommend that more support policies are needed so that business households can survive and even grow in the future enterprise model.

Increase dialogue to identify and resolve problems promptly

According to a report by VCCI, through a survey of nearly 1,400 business households from June 7 to 30, it showed that up to 94% of business households said they had heard of Decree 70 regulating invoices and documents.

However, only 11% of business households truly understand their obligations, while 51% have never been contacted or given specific instructions by the tax authorities. Direct interaction with local authorities is limited, causing many households to be confused in implementation.

In particular, most business households are still concerned about initial investment costs, changes in operating habits, as well as pressures from new technology and procedures.

According to the report, 73% of business households said they lacked knowledge and skills in technology, 53% were concerned about complicated procedures, 49% faced barriers in changing business habits, and 37% did not have enough capital to invest in equipment. Many business households also expressed concerns about data security when moving to a digital environment.

Mr. Dau Anh Tuan, Deputy General Secretary and Head of the Legal Department of VCCI, said that business households are an important economic force but are also the most vulnerable group when policies change suddenly.

"Therefore, without proper support, barriers during the transition period can greatly affect the survival of many businesses, which are an important link in the local supply chain of goods and services," said Mr. Tuan.

From the survey results, the research team recommends a number of solutions to help business households and individuals overcome barriers and effectively adapt to the regulations on using electronic invoices from cash registers connected to tax authorities. First of all, it is necessary to proactively communicate comprehensively, easily understood and to the right audience, especially to small business households, in rural areas or in industries with low awareness rates.

In addition, it is necessary to develop visual guidance documents such as handbooks, infographics, illustrated processes... so that businesses can easily grasp and implement them, and at the same time, strengthen dialogue with associations to promptly identify and remove arising problems.

The research team proposed that there should be specific support policies during the transition period, especially regulations on non-retroactive collection of tax obligations, penalties or confiscation of goods imported before the application of electronic invoices.

The research team also proposed adding appropriate regulations on accounting, invoices, and documents that are close to the practical operations of business households, raising awareness of information security and building trust in the system.

"Timely and practical support from management agencies will be a key factor in helping business households stabilize their operations and develop in the digital business environment," VCCI's report recommended.

The cost of electronic invoices will be suitable for the size of the business household.

According to the record, although Resolution 68 stated "Providing free digital platforms, shared accounting software, legal consulting services... for small and micro enterprises, business households, and individual businesses", in reality, most business households said they still had to pay very high fees to suppliers and purchase machinery and equipment, not to mention that operations on the application were complicated while many business owners were old...

Mr. Mai Son, Deputy Director of the Tax Department, said that the scale, industry, location and need for using electronic invoices are different, so the support is also different. One of the important issues that business households raise is how to make the software operation simple at a reasonable cost. In particular, many business households only need software to determine output and connection to reduce tax declarations.

Therefore, according to Mr. Son, the tax sector will continue to work to grasp practical needs and research solutions to support business households.

"The spirit is that the software must be simple, reasonably priced, suitable for the scale of operations and business lines of the business household and still ensure profits for the supplier. The tax authority also studies the declaration system and applies information technology to provide the best support for business households," said Mr. Son.

To provide maximum support to business households during the conversion process, the Tax Department said it is researching and proposing amendments and supplements to relevant legal regulations on tax and tax management.

Specifically, in the draft Law on Tax Administration (new), the tax sector proposes to completely abolish the lump-sum tax collection mechanism for business households and individuals, switching to applying the mechanism of self-declaration and self-payment of taxes along with the implementation of accounting books, invoices, and documents like enterprises.

At the same time, research and amend the Law on Personal Income Tax and regulations related to value added tax to adjust and increase the threshold of annual revenue not subject to tax. This adjustment is to ensure that business households with small revenue (below a certain threshold) are not required to pay value added tax and personal income tax according to the law on value added tax and personal income tax, thereby reducing the tax burden for small and micro businesses.

The tax sector also said it will simplify accounting books, invoices, and documents, and coordinate with suppliers to provide free shared accounting tools and software, support equipment, and costs for initial electronic invoice services.

"The goal is to help business households get used to keeping track of books and issuing transparent invoices without incurring additional complicated procedures or compliance costs for taxpayers," a leader of the Tax Department affirmed.

Electronic invoice - Photo 2.

Source: Tax Department, Ministry of Finance - Graphics: TAN DAT

Businesses face difficulties when buyers refuse to provide information

According to VCCI, Decree 70 requires that electronic invoices must include the tax code or personal identification number of the buyer, except in cases of selling goods or providing services to non-business buyers.

This provision causes difficulties for business households, because it is impossible to determine whether the buyer is an individual consumer or a business individual. The seller's responsibility should be considered complete when a complete invoice has been issued for the sales transaction, regardless of whether the invoice contains complete buyer information or not.

Requiring e-invoices to contain all buyer information not only disrupts transactions at the invoice issuance stage, leading to congestion of goods flow and indirectly disrupting the legal supply chain, but also entails risks in the post-audit stage. In fact, even if a business has fully invoiced, declared accurately and fulfilled its tax obligations, it can still be subject to inspection if the buyer's identity cannot be traced.

Therefore, according to VCCI, the early issuance of guidelines allowing sellers to clearly state "buyer does not provide information" in transactions where the buyer does not provide information such as tax code or personal identification number is necessary to ensure operational feasibility, while contributing to standardizing the legal basis between different links in the supply chain.

Presenting to the Prime Minister a project to support 1 million business households to transform into enterprises.

Speaking at a recent workshop, Mr. Tran Minh Tuan, Director of the Department of Digital Economy and Digital Society (Ministry of Science and Technology), said that he is submitting to the Prime Minister a draft project to support digital transformation for small and medium enterprises, cooperatives, and business households.

To achieve the goal of having 2 million enterprises nationwide by 2030, an increase of 1 million enterprises compared to the present as set out in Resolution 68 on private economic development, according to Mr. Tuan, the draft proposes that the Ministry of Finance take the lead and coordinate with ministries, branches, and localities to deploy free basic digital applications, support business registration, digital signatures, electronic invoices, and online payments.

In addition, a "one-stop" service platform is being built. The Ministry of Finance will preside over and coordinate with the Ministry of Science and Technology to integrate all administrative procedures related to the conversion, support legal, accounting and corporate governance consulting, and connect with businesses providing digital platforms.

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Source: https://tuoitre.vn/cuc-pho-cuc-thue-noi-ve-loat-giai-phap-ho-tro-ho-ca-nhan-kinh-doanh-20250714225831323.htm


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