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Learn to behave to get promoted

VnExpressVnExpress21/02/2024


China Two years into the electronics industry, Jiang Lei, 28, found his career stagnating while his colleagues were getting recognition.

“They are not hard-working but have good social connections and their careers are climbing quickly,” Jiang said. “I wonder if there are any skills or mindset aspects that I need to review.”

Jiang realized that there were many moments when he was not tactful, such as not choosing the right time to toast with his boss or having difficulty saying no to requests from colleagues. He decided to look for emotional intelligence (EQ) courses through social media.

In class, he was instructed on how to handle problems in the work environment, social relationships, communication, dining and business acumen. The fee for each course ranges from 28-421 USD.

In his spare time, Jiang studies economics and psychology. He also shares his experiences with friends who are also facing challenges at work.

China's labor market has been tight, with layoffs due to the economic downturn. Confidence and social skills can give many people a competitive edge.

On forums, many self-proclaimed "social skills experts" have repeatedly mentioned the economic recession, difficult jobs and fierce competition to urge young people to buy the course.

Ma Caiying, an employee of a human resource management company in Guangzhou, recognized the importance of EQ and tried to integrate it into training courses.

The course offers different ways for students to communicate with domestic and foreign customers. Ms. Ma said that most EQ classes are aimed at building skills such as communicating with bosses and getting along with colleagues.

Jiang attributes his problems at the electronics company to his strict upbringing in Shandong Province. He became introverted and uncomfortable in groups. “I had trouble working in groups,” Jiang says. Outside of work, he felt completely alone. He was confused at company parties. Jiang didn’t know when to raise a glass or how to respond to his boss.

The EQ course changed him. He learned how to speak up and maintain eye contact when talking to others. He also avoided asking questions he shouldn't have. Jiang gradually integrated with people. These relationships gave him a lot of inside information, which helped him solve problems at work.

Zhang Meng, 26, works in the tech hub of Hangzhou. She believes that EQ at work comes naturally, without any practice or training.

“When you get hired, you have to get used to the culture and adapt to it,” she said.

Zhang said that real-life experiences and how one behaves in different environments can contribute to one’s EQ. The office worker has expanded her search on social media and taken online courses on various topics.

“You can learn some things in an EQ class,” she says. “But only when you face the reality will you know what to do next time.”

Zhang took a course from entrepreneur Yang Tianzhen. Many people, like Zhang, attend the course because they want to emulate the influencer lifestyle.

Yang, 39, was born into a working-class family in Jiangsu. She majored in directing at the Communication University of China before becoming a successful businesswoman.

Yang founded Beijing-based entertainment company Easy Entertainment when she was just 29. Six years later, she launched a plus-size clothing business that quickly became a success. The average-sized woman has changed the way she dresses. Her confidence and determination have made her an influencer.

On the Xiaohongshu platform, there are often small tests that highlight issues that may arise during job interviews, testing EQ.

If you only have 5 bottles of water but there are 6 bosses in the meeting, what will you do? Or How to tactfully let your boss know the expensive value of the box of tea you gave him?

As the online community heatedly discussed the test, HR expert Ma said such questions do not usually appear in interviews. Instead, they usually focus on testing the candidate's knowledge and ability.

Ms. Ma believes that Chinese Gen Z is looking for a work environment with a balance between work and life.

"When a company asks you about EQ or focuses on how to communicate with leaders, it may be that they have a problem with management or organizational culture," says Ms. Ma.

Therefore, you have the right to ask more questions to better understand the working environment.

Jiang, who has improved his manners through several courses, understands why young people want to learn social rules. He says a positive mindset in the workplace is key.

“I believe there are people who are really talented to be able to be flexible, to face many things,” he said.

Ngoc Ngan (According to SixthTone )



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