Celebrating 20 years of Sheraton Hanoi Hotel

Sheraton Hanoi Hotel celebrates its 20th anniversary with a grand event held on March 11, 2024.

Ms. Tiffany Hwang, General Manager of Sheraton Hanoi Hotel, expressed her gratitude to the guests: “ We deeply understand that every touch point is an opportunity to leave a good impression on you. This promise is not only for tonight, but every day we hope to be able to fulfill to our customers and partners in the most complete way ”.

Kỷ niệm 20 năm thành lập khách sạn Sheraton Hà Nội - Ảnh 1. — Sheraton Hanoi General Director (middle) and Board of Directors opened the ceremony.

The highlight of the ceremony was when the General Director, together with 4 members of the Hotel Board of Directors and all the guests in the auditorium, counted down from 5 to 1 to open the main message of 20 years of operation and welcome the new era of Sheraton Hanoi Hotel - "Two decades of prestige, twenty years of dedication and many more years of pursuing excellence" .

The event was also an opportunity to reaffirm the brand promise of Sheraton Hanoi Hotel. In 2016, the event of Marriott International acquiring the Sheraton brand marked a significant transformation of the hotel. Sheraton Hanoi quickly changed its new brand identity, and continued to operate according to the original Sheraton brand positioning, becoming " Where the World Gathers ".

Kỷ niệm 20 năm thành lập khách sạn Sheraton Hà Nội - Ảnh 2. — The guests raised their glasses together with the Hotel Investor's Representative and the Board of Directors to celebrate.

“ Over the past two decades and in the years to come, we have been and will be devoting all our efforts to making Sheraton Hanoi not only a friendly hotel to stay, a pleasant place to hold events, or high-class restaurants to enjoy cuisine , but above all - a friendly and attractive destination for guests to gather and connect ”, Ms. Hwang affirmed.

Other members of the Board of Directors also emphasized Sheraton Hanoi Hotel’s commitment to providing seamless experiences and the best environment for target customers to feel secure to work more productively; connect and build quality relationships; develop personally and professionally; and feel familiar, comfortable, happy and inspired.

Moving forward, Sheraton Hanoi Hotel continues to strive for continuous service improvement, facility upgrades, digital transformation, sustainable hospitality delivery, and talent development in 2024 and beyond.

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