MacBook Pro screen has purple vertical lines problem

According to Gadgettendency , when the MacBook Pro lid is opened at a certain angle, vertical purple lines appear on the screen. At the NotebookNerds conference, repair expert Stefan Steins said the problem is quite common, and repairers receive a few devices with this defect every week.

A MacBook Pro model with Dustgate problem

YOUTUBE SCREENSHOT

Experts say the problem is related to the flexible cable that connects the display to the main body of the MacBook Pro. There is a gap in the hinge between the display and the keyboard where dirt can collect. Debris then gets caught in the cable and damages it over time as the lid is opened and closed. Repairing such damage can be difficult and expensive.

"The difficulty here is that the damaged cables are connected to the back of the display. To repair it, we would have to remove the display from the case without breaking it and solder new flexible cables. This poses a high risk of damage," said Ricky Panesar from iCorreg.

It’s easier to replace the entire screen, which is what Apple typically does in cases like this, but it can cost customers more than $625 if they don’t have Apple Care’s extended warranty.

Repairing this problem is difficult and costly for the user.

The issue reportedly affects several versions of Apple's MacBook Pro, with model numbers A1989, A2251, A2289, A2338, and A2141, with the latter being the most affected. These models were released between 2018 and 2020. In addition, experts added that MacBook Pro models released between 2016 and 2020 have similar designs, so they may be affected by the issue.

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