Tighten management of e-commerce business activities

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Ms. Vu Thi Thu, in Lam Son town, Tho Xuan district, often buys goods online. However, many times she has bought items that are not as advertised, or of poor quality.

Ms. Vu Thi Thu (left), Lam Son town, Tho Xuan district, Thanh Hoa province

Ms. Vu Thi Thu, Lam Son town, Tho Xuan district, Thanh Hoa province said: " When I order clothes online, sometimes the goods I receive are not as advertised, and there are many counterfeit cosmetics. I hope the State will have measures to strictly manage the posting of products for sale online."

According to statistics from the National Competition Commission, e-commerce is ranked 2nd among 22 groups of goods that consumers send the most complaints about due to goods not being as described, businesses not resolving complaints satisfactorily or sellers taking advantage of property appropriation. In 2023 alone, the market management force nationwide also inspected and handled 764 cases of e-commerce violations, imposing fines of 12 billion VND. It is worth mentioning that violations in e-commerce are increasing with more sophisticated, complicated and difficult-to-control tricks, requiring a strengthened management role of state agencies. Mr. Nguyen Ngoc Lam, Inspector of Market Management Team No. 4, Thanh Hoa Province Market Management Department said: "The team has increased its grasp of the area to grasp e-commerce businesses, coordinated with functional agencies to inspect and handle and grasp the area of e-commerce operations".

Mr. Nguyen Van Thanh, Director of E-commerce Development Center, Department of E-commerce and Digital Economy

Mr. Nguyen Van Thanh, Director of the Center for E-commerce Development, Department of E-commerce and Digital Economy said: "There must be a legal corridor that always keeps up with the current market development; managers must be trained to grasp the overall regulations and sanctions on e-commerce; inspections must be strengthened in cases with signs of violations to make the e-commerce market transparent."

Thanh Hoa will promote training and improve legal knowledge on e-commerce for state management officials, strengthen inspection and control of e-commerce business activities and social networking sites, and strive to have 100% of organizations and individuals doing business on major e-commerce trading floors disseminated and disseminated legal regulations on e-commerce by 2025; to ensure a transparent and healthy environment; and promote sustainable e-commerce development.

Source: Thanh Hoa News, May 7, 2024

Source: https://truyenhinhthanhhoa.vn/siet-chat-quan-ly-hoat-dong-kinh-doanh-thuong-mai-dien-tu-180240507085913873.htm