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Thailand forces banks to compensate customers if they are scammed online

Báo Tuổi TrẻBáo Tuổi Trẻ09/01/2025

Thailand requires financial institutions and network operators to strengthen preventive measures, otherwise, when customers lose money due to online fraud, they will have to pay compensation.


Thái Lan bắt ngân hàng đền tiền cho khách nếu bị lừa đảo qua mạng - Ảnh 1.

Thailand's Deputy Prime Minister and Minister of Digital Economy and Society Prasert Jantararuangtong said the emergency regulation will take effect this January - Photo: BANGKOK POST

On January 9, Thailand's The Nation and Bangkok Post reported that Thailand's Ministry of Digital Economy and Society plans to issue an emergency regulation to deal with the growing number of online scams in the country.

Accordingly, financial institutions and telecommunications carriers will have to strengthen safety measures for users. If users are scammed while using the service, the parties involved will be responsible for financial compensation.

Previously on January 7, Thailand's Deputy Prime Minister and Minister of Digital Economy and Society Prasert Jantararuangtong said that this emergency bill will take effect in January 2025.

"This emergency bill will be implemented in January, without the need for parliamentary approval, and will be published in the Royal Gazette," Prasert said, stressing that this is an urgent matter for the benefit of the people.

According to him, opening bank accounts that can be used for "money laundering" activities is currently easy due to a lack of strict supervision. This places a great responsibility on financial institutions in controlling and preventing violations.

Therefore, banks need to apply more stringent appraisal measures when opening accounts for legal entities, to minimize the risk of these accounts being exploited for illegal purposes.

“For example, banks need to ask questions if someone without a job opens too many accounts,” Mr. Prasert said. In addition, he emphasized that telecommunications service providers need to screen out messages containing malicious links, which are highly likely to be scams, that users receive.

According to the Global Times , Thailand's internet penetration rate is currently 78.3% and is expected to reach 86.6% by 2029. With the increase in the number of internet users, Thailand faces major challenges in ensuring cyber security, which will impact the entire region.

Thailand hosts conference on anti-online fraud

The Bangkok Post reported that the ASEAN Digital Ministerial Meeting chaired by Thailand will take place in Bangkok from January 13 to 17, with the participation of ministers in charge of this field from 10 ASEAN member countries.

Dialogue partners expected to participate include China, Japan, South Korea, the United States, India and the International Telecommunication Union (ITU).

The main focus of the meeting will revolve around assessing the activities of the ASEAN Working Group on Countering Cyber Fraud, while seeking solutions to enhance the effectiveness of joint efforts within the bloc.



Source: https://tuoitre.vn/thai-lan-bat-ngan-hang-den-tien-cho-khach-neu-bi-lua-dao-qua-mang-20250109161918749.htm

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