Vietjet continues to be 'Asia's leading airline for customer experience'

(Chinhphu.vn) - Vietjet once again affirmed its position as the region's leading new-generation airline when it continued to be honored by the World Travel Awards (WTA) as "Asia's Leading Airline - Customer Experience 2025".

Vietjet receives "Asia's Leading Airline for Customer Experience" award at World Travel Awards 2025

World Travel Awards is the world's leading prestigious award, honoring the best service providers in the global aviation and tourism industry. The results are voted by experts, passengers and the international community around the world.

Mr. Graham Cooke, Founder of World Travel Awards, shared: "Vietjet continues to set the standard for customer service in the aviation industry, and both the industry and the public have recognized the achievements that the airline has been honored with today. The dedication of the entire Vietjet team is an inspiration to all of us."

Mr. Nguyen Thanh Son, CEO of Vietjet, shared: "We are honored to be honored by the World Travel Awards for the third consecutive time. This award is a tribute to hundreds of millions of passengers and the entire Vietjet team - those who have always trusted, accompanied and made constant efforts to bring the best flight experience. Vietjet will continue to expand its global flight network, bringing customers modern, comfortable and inspiring journeys."

Mr. Graham Cooke, founder of World Travel Awards congratulated Vietjet and presented the trophy to Vietjet.

Constantly innovating, Vietjet continuously introduces modern products and utilities such as Business Class, SkyJoy membership program, in-flight shopping service, along with digital solutions such as multi-channel booking and payment, AI assistant Amy. The airline also brings programs imbued with local cultural identity during special holidays such as Chuseok (Korea), Holi, Diwali (India) or Mid-Autumn Festival in Northeast Asia...

The airline also strongly expands its international flight network, bringing more travel opportunities and a series of attractive year-round promotions for visitors to prominent destinations in Vietnam, Australia, India, Japan, Korea, China, Indonesia, Thailand, etc.

Previously, Vietjet has also been honored by prestigious international organizations such as Skytrax, Airline Ratings, World Business Outlook, aviation service awards in major markets such as Korea, India, etc. Vietjet is operating 130 modern aircraft, serving 170 domestic and international routes, has transported more than 250 million passengers and continues to bring passengers around the world safe, affordable and emotional flights.

PT

Source: https://baochinhphu.vn/vietjet-tiep-tuc-la-hang-hang-dau-chau-a-ve-trai-nghiem-khach-hang-102251015145749116.htm