(NADS) - Vietnam Airlines is proud to be ranked 11th in the list of the world's 25 best airlines in 2024 by AirlineRatings.com, a prestigious international airline rating organization based in Australia. This is a commendable achievement, marking the continuous advancement of Vietnam's national airline in the international arena.
AirlineRatings.com evaluated more than 300 airlines globally based on 12 criteria, including safety, innovation, fleet age, passenger sentiment, profitability, product ratings and future fleet orders.
(Photo: VNA)
In this year's rankings, Qatar Airways took back the number one spot from Air New Zealand, with Korean Air, Cathay Pacific, and Emirates all taking the top spot. Cathay Pacific, in particular, jumped six spots to take third place, highlighting the fierce competition in the industry.
Vietnam Airlines is the first and only airline in Vietnam to achieve the title of "5-star international airline" according to APEX, continuing to affirm its outstanding service quality from the ground to the air. In particular, with the recent "Thousand miles of care" campaign, the airline continues to commit to bringing customers complete emotions throughout the flight.
(Photo: VNA)
Vietnam Airlines representative shared that the airline is proud to be in the top 5 most punctual in the Asia- Pacific region, according to statistics from Cirium, an international aviation data analysis company. Vietnam Airlines' domestic and international passenger satisfaction index in 2023 exceeded the target, with the total number of compliments reaching more than 9,100 letters, an increase of 30% over the same period last year.
In addition, Vietnam Airlines also received many other awards from AirlineRatings, such as "Best Value Premium Economy Class Airline 2024". These achievements affirm Vietnam Airlines' position and reputation in the hearts of international customers.
AirlineRatings.com also announced the list of Top 25 Best Low-Cost Airlines, including VietJet with two prestigious awards: "Best Ultra Low-Cost Airline" and "Best Low-Cost Airline Onboard Hospitality". This is a testament to the development and continuous efforts of Vietnamese airlines in improving service quality and meeting the increasing demands of passengers.
Source: https://nhiepanhdoisong.vn/vietnam-airlines-lot-top-11-trong-cac-hang-bay-hang-dau-the-gioi-14641.html
Comment (0)