Supermarkets and shopping centers are increasingly interested in online sales channels.
Currently, the explosion of e-commerce platforms makes people's shopping more and more convenient and easier. In An Giang province, supermarkets and shopping centers have applied e-commerce business via apps, websites, ZaloOA... At the same time, integrating payment via direct bank transfer, via Momo wallet, Vnpay QR, Zalopay... Together with businesses, e-commerce platforms (Shoppe, Tiki, Lazada, Tiktok shop...) are currently developing rapidly with attentive care services, helping customers feel comfortable and convenient when shopping.
No need to waste time going to the store, no need to wait for payment, consumers just need to stay at home, access the Internet, with a few simple steps can buy everything, someone will deliver to the door. Ms. Le Thanh Hong (An Chau town, Chau Thanh district) said that due to her busy work, she often chooses to buy goods online. From clothes, cosmetics, household appliances, to food for family use, all are purchased in this form. "The price of the items is equivalent to the store, but the advantage is convenience, saving time" - Ms. Hong shared.
Also regularly shopping online like Ms. Hong, Ms. Le Thi Cam Nhung (An Thanh Trung commune, Cho Moi district) shared: “The items sold on the e-commerce platform all have listed prices, each product has reviews from other customers, so I have more choices. In addition, the payment methods for online purchases are diverse, receiving the goods and then paying or transferring money to ensure safety”.
It is undeniable that e-commerce helps consumers buy and sell more quickly, easily, and conveniently. However, online shopping also poses many risks for consumers. Reputable sales websites will have specific regulations on delivery, exchange, return, product advertising, and payment methods for consumers to refer to, choose, and use the service. However, many e-commerce platforms, websites, and especially individuals selling products that are not true to reality, causing customers to be upset.
After ordering jeans online, Mr. Le Van Truong (Chau Doc City) had to regretfully bring them for alterations when the delivered product was not the same as the store introduced. Mr. Truong said that before ordering, he asked the seller very carefully, and even read many good reviews about the shop. On the other hand, this online shop had many likes, so Mr. Truong felt secure and trusted to transfer the money. "Because the value of the jeans was not large, I did not want to spend a lot of time complaining. From now on, I will only choose to buy reputable products on the market to feel secure" - Mr. Truong shared.
In reality, for online shopping to truly bring convenience, in addition to efforts from state management agencies, customers need to proactively consume wisely and learn carefully about this form of shopping. It is necessary to choose products from manufacturers and distributors with reputable brands and companies with clear legal status. At the same time, carefully check information on origin, origin, expiration date, etc.
On the other hand, consumers should choose reputable e-commerce platforms that are committed to providing genuine goods and have clear return and warranty policies. Consumers need to clearly understand and agree on requirements before placing an order. If there is a problem during the transaction that affects their own interests, consumers need to give their opinions and contact the relevant authorities for support.
In particular, cybercriminals now often target personal data theft through fake applications and websites, with the aim of defrauding and appropriating customers' assets. Therefore, consumers should absolutely not access strange links or websites; not provide bank cards; and be cautious of phone calls informing of wrong money transfers...
Source: https://baoangiang.com.vn/kinh-te/tieu-dung-thi-truong/an-toan-thuong-mai-dien-tu-a419987.html
Comment (0)