Urgent warning: Fraudsters impersonating Vietnam Post activate “membership cards” to appropriate property

The situation of impersonating Vietnam Post to send messages to activate membership cards to appropriate assets has recently re-emerged with increasingly sophisticated lure scenarios.

Recently, Ms. NTC (Hanoi) ordered clothes online. After receiving the goods, Ms. C. transferred payment to a bank account number provided by a person claiming to be the shipper via SMS. After paying, Ms. C. received a text message from a personal phone number informing her that the "membership card has been successfully activated" with a maintenance fee of 4.6 million VND per month and that the money would be automatically deducted if she did not cancel the subscription. The text message title was "(TB) BUU DIEN VIET NAM", causing Ms. C. to mistakenly believe that this information was sent by the Vietnam Post Corporation.

Messages notifying customers of successful membership card activation sent by impersonators

Next, the subjects continued to set traps: Sending a series of messages instructing to access fake links, asking to perform steps such as "cancel card", "receive money back". Ms. C. panicked and continuously transferred money according to the requests for "complaint fee", "verification fee"... and was scammed a total of up to 200 million VND . In fact, this is what The trap was calculated and elaborately set up by the subjects to appropriate property.

To increase credibility, the scammer also sent a text message instructing the victim to go to the Vietnam Post Office headquarters and contact the customer service department via a fake hotline to complain and demand compensation. This is a blatant, reckless, extremely dangerous scam , with increasingly bold and law-defying behavior by the subjects in order to find every way to scam customers.

Immediately after receiving the first information from the customer, Vietnam Post instructed the customer to report the incident to the police, and will closely coordinate to investigate, trace and strictly handle law violators.

Some fake messages from Vietnam Post are used by scammers to lure customers into transferring money.

According to the representative of Vietnam Post, this is a serious violation of the law, a sophisticated scam that exploits the trust and lack of vigilance of customers to commit fraud and property appropriation. These acts cause public confusion and seriously damage the reputation, brand, and image of Vietnam Post Corporation as well as the trust of consumers in the business.

A representative of Vietnam Post confirmed that Vietnam Post does not issue any type of membership/membership cards. In particular, it does not require customers to access links or scan QR codes to cancel their cards. Postal workers always wear uniforms, carry employee cards, proactively contact before delivery and absolutely do not require prepayment.

Vietnam Post's postmen always wear uniforms, use vehicles that match the brand's identity, call customers before delivering goods and do not require online transfers/payments to receive goods.

This company also recommends that customers always be vigilant against any messages or calls claiming to be from "Post Office staff" with unusual requests ; absolutely do not transfer money/pay any amount or fee before receiving the goods; do not access strange links, especially links that require information or payment; do not provide personal information or account numbers to strangers.

In case of suspicion, immediately refuse to perform and stop interacting with the subjects, and contact Hotline: 1900545481, Fanpage Vietnam Post - Vietnam Post for the fastest support or report to the nearest police agency for handling.

VNPOST

Source: https://mst.gov.vn/canh-bao-khan-lua-dao-mao-danh-buu-dien-viet-nam-kich-hoat-the-hoi-vien-nham-chiem-doat-tai-san-197250529080802566.htm