Representatives of restaurant and hotel businesses experience smart technology applications on the sidelines of a Digital Transformation conference in Ho Chi Minh City. (Photo: My Phuong/VNA)

In recent years, Digital Transformation has brought about huge changes in market share, promoted strong growth, and created new trends in production and business of enterprises in many countries around the world and in Vietnam.

“Digital transformation for businesses is the most timely, fastest and most effective way to support businesses to improve their capacity, competitiveness, adaptability and development in accordance with new trends, new contexts and situations,” affirmed Mr. Nguyen Duc Trung, Deputy Director of the Department of Enterprise Development - Ministry of Planning and Investment .

According to the Department of Enterprise Development - Ministry of Planning and Investment, in the period of 2021-2023, the Department of Enterprise Development has mobilized funding resources from international agencies and coordinated with agencies, ministries, associations, and industries to implement the Program to Support Enterprises in Digital Transformation in the period of 2021-2025.

These activities focus on raising awareness, building databases, tools, documents, and platforms to transform business awareness, and developing an ecosystem to support Digital Transformation businesses.

Notably, according to the leader of the Department of Enterprise Development, the survey results in the Annual Report on Enterprise Digital Transformation conducted by the Ministry of Planning and Investment show that enterprises have had clear changes in their awareness of the necessity of Digital Transformation. Many enterprises have entered the stage of data digitization, process standardization, digital technology application and moving towards Digital Transformation on a wider and more synchronous scale.

“This is a remarkable result from the efforts, aspirations for change and growth of businesses, the effective support of the entire political system from central to local levels, and of associations and industries in supporting and promoting digital transformation of businesses,” said Director Nguyen Duc Trung.

However, these achievements are still quite modest, businesses, especially small and medium enterprises, are still facing many difficulties and limitations in the Digital Transformation process.

A representative of the Vietnam Posts and Telecommunications Group (VNPT) said that Digital Transformation is not an easy journey and will come with many difficulties that must be overcome, requiring unity and cooperation of the entire enterprise. Also according to the representative of VNPT, recently, VNPT has accompanied ministries, branches, localities, and associations to promote the Digital Transformation process of enterprises through the oneSME platform.

Mr. Dennis Quennet, Director of GIZ Sustainable Economic Development Projects in Vietnam, said that dual transformation is an inevitable international trend to combine Green Transformation and Digital Transformation towards sustainable development. Through collaborative efforts involving stakeholders from both the public and private sectors, this important goal will certainly be gradually realized in Vietnam.

The Ministry of Planning and Investment aims to raise awareness of Digital Transformation by 2025 through the Digital Transformation Support Program; at least 100,000 enterprises will receive support from the Program; 100 supported enterprises are typical successes in Digital Transformation, targeting manufacturing and processing enterprises and establishing a network of experts including at least 100 organizations and individuals to advise on promoting Digital Transformation.

In order to support businesses in promoting Digital Transformation in the coming time of the Ministry of Planning and Investment, Ms. Nguyen Thi Le Quyen, representative of the Department of Enterprise Development, said that in the period of 2024-2025, the Ministry's Digital Transformation Program directly implemented by the Department of Enterprise Development will focus on in-depth training to improve Digital Transformation capacity for businesses through training leaders, heads of business management departments, training workers and digital technology engineers, and a team of consulting experts.

Illustrative photo. (Photo: Minh Quyet/VNA)

Along with that, provide consulting on implementation roadmaps for businesses, thereby implementing Digital Transformation consulting support according to the Law on Supporting Small and Medium Enterprises, expanding consulting on building and implementing Digital Transformation roadmaps for businesses, connecting businesses with a network of Digital Transformation consulting experts.

According to Mr. Do Hoang Hai, expert of the Digital Transformation Enterprise Support Program, Digital Transformation is becoming an increasingly urgent need and brings great benefits to businesses.

Enterprises applying Digital Transformation will have the opportunity to expand sales channels, increase access to markets, customers, and partners through digital transformation. Along with that, through Digital Transformation, enterprises can create new products and services, better meeting customer needs.

Mr. Phung Dinh Thong, Director of Thang Loi VICO Limited Liability Company, said that integrating software and technology solutions into the company's management activities is very necessary, helping to solve the company's current problems, especially in the context of the increasing number of orders.

However, to effectively implement, the Company needs in-depth support from experts with the Company's technical and production departments. This will help businesses minimize costs, deployment resources and maximize the features of software and technology solutions.

As a typical digital technology platform, representative of Grab Vietnam, Ms. Dang Thuy Trang, Director of External Relations, shared a number of positive solution proposals, especially suitable in supporting micro, small and medium-sized businesses to participate in the digital transformation process and promote business activities in the digital environment through the Grab platform.

Ms. Trang suggests that by using simple online tools, small and medium-sized businesses can open online stores on the platform, reach new user groups quickly, widely, at optimal costs, and thereby have additional revenue sources.

In order to support businesses in Digital Transformation in the period 2021-2025, the Ministry of Planning and Investment has recently announced and connected the "Yellow Page of Digital Transformation Solutions." This Yellow Page of Digital Transformation Solutions for businesses will also provide useful information for the business community to refer to and choose suitable Digital Transformation solutions, in order to save costs and time for businesses.

Four business groups of Digital Transformation solutions in this publication include: General solutions for many fields and industries (56%); production solutions (14%); infrastructure and information management solutions (10%) and specific solutions (20%) for the healthcare, petroleum, transportation and warehouse, and traceability industries.

Content creators sell OCOP products of Ha Tinh province online. (Photo: Huu Quyet/VNA)

According to Deputy Minister of Planning and Investment Tran Duy Dong, Digital Transformation is increasingly having a strong impact on small and medium enterprises around the world and is becoming an inevitable trend. To become a digital enterprise, and to take advantage of the opportunities of the fourth industrial revolution, Vietnamese enterprises, especially small and medium enterprises, need to constantly change and innovate.

Along with that, businesses need to be ready to act and innovate, autonomously build a Digital Transformation strategy, starting with changing the awareness of business managers and employees.

“The participation and involvement of support agencies, international organizations, business associations, large technology corporations and Digital Transformation experts is extremely important to overcome difficulties and accompany businesses in the Digital Transformation process,” emphasized Mr. Nguyen Duc Trung, Deputy Director of the Department of Enterprise Development./.

According to VNA/Vietnam+