Digital transformation to improve the quality of tax management

The tax industry is accelerating the progress of building and perfecting the tax management system in a modern direction, integrating high-tech applications such as artificial intelligence (AI), big data, tax management software, etc.

Up to now, this transformation has gradually contributed to the formation of a modern tax management ecosystem. Accordingly, the information technology system is deployed synchronously, ensuring the exploitation of all tax management functions such as: registration, declaration, tax payment...

Modernizing the tax administration system

According to the assessment from Dong Nai Provincial Tax, in recent times, the tax sector has proactively advised and implemented many effective tax management solutions, linking state budget collection with support and removing difficulties for businesses and taxpayers. Accordingly, many activities related to revenue sources are managed by modern applications and software such as: electronic invoices, eTax Mobile application, electronic registration fees, etc.

Specifically, regarding the implementation of electronic invoices (E-invoices) from cash registers, by the end of September 2025, the number of enterprises and business households that have registered for E-invoices will reach over 7,400; including over 3,700 enterprises and over 3,600 business households.

Along with the implementation of electronic invoices from cash registers, the collection of electronic registration fees for new cars and motorbikes has also achieved remarkable results. In the first 9 months of 2025, the number of car and motorbike registration fee declarations in the whole province was more than 153 thousand vehicles, the number of electronic declarations was nearly 57 thousand vehicles, reaching 37% of the total number of new vehicles declared in the whole province. The cumulative revenue from e-commerce tax management activities up to October 2025, the whole industry collected 147 billion VND, including both enterprises and individuals.

In addition, the tax sector still has a management tool for taxpayers through the eTax Mobile electronic tax application. Up to now, the whole province has more than 47 thousand households using the eTax Mobile application, the stable business households subject to tax use reached more than 85%. The rate of business households paying electronic taxes in the whole province reached more than 63%.

Having used the eTax Mobile electronic tax software for quite a long time, Ms. Nguyen Thu Thao (residing in Tran Bien ward, Dong Nai province) shared: The eTax Mobile electronic tax software is one of the very convenient personal tax management tools. In particular, recently integrating the eTax Mobile electronic tax software with the VNeID electronic identification software helps me to easily look up personal tax information on the VNeID application.

According to Ms. Thao, since using eTax Mobile, she has proactively known the taxes that individuals must pay, and can also look up personal information related to taxes, track the deadlines for paying taxes such as: personal income tax, land tax...

In the first 9 months of 2025, Dong Nai Provincial Tax Department collected over 46.7 trillion VND in budget revenue, reaching 96% of the ordinance estimate and increasing by 34% over the same period in 2024. Of which, revenue from land use fees was nearly 5.3 trillion VND, revenue from lottery reached 3.1 trillion VND.

Improve service quality

In the strong flow of the 4.0 industrial revolution, while implementing Resolution 57-NQ/TW dated December 22, 2024 of the Politburo on breakthroughs in science and technology development, innovation and national digital transformation, the tax sector has from the beginning determined the goal of comprehensive digital transformation to improve management effectiveness and efficiency, expand sustainable budget revenue sources, and build a transparent and more convenient public service system for people and businesses.

In particular, Dong Nai is one of the major economic centers of the country, attracting thousands of foreign-invested projects, contributing more than 30% of the province's total budget revenue each year. Therefore, tax management must ensure professionalism, transparency, fairness and constant innovation, creating the best conditions for taxpayers to access tax policies...

Sharing about tax management activities in Dong Nai, Head of the Legal Estimation Department, Dong Nai Provincial Tax Department Huynh Thien Duy Phuong said: The tax sector is implementing tax management according to the mechanism of taxpayers self-declaring and self-paying. This is an advanced management model, consistent with the trend of reforming and modernizing tax administration. Because of the focus on taxpayers' responsibility to comply with the law, tax inspection work increasingly holds a key position, aiming to promptly detect and prevent violations of tax laws; at the same time, ensuring publicity, transparency and fairness in tax law enforcement, contributing to building a healthy investment and business environment.

In the current context, when the digital economy is developing rapidly, the tax sector must focus on strongly reforming tax management solutions, aiming at comprehensive electronicization of tax processes and procedures. In addition, the tax sector also enhances the exploitation of smart data, applies AI, modern digital technology, and gradually builds a strong public finance ecosystem, ensuring important criteria of transparency and fairness.

To improve the quality of tax management to ensure budget revenue in the coming time, Head of Dong Nai Province Tax Nguyen Toan Thang said: The industry will continue to modernize tax management. Focus on urging the review and synthesis of personal tax codes to improve tax management. At the same time, review organizations and individuals in the implementation of registration and issuance of electronic invoices generated from cash registers; strengthen the management and control of invoice risks. In addition, the tax industry regularly reviews and compares data to accurately update the application system and centralized database of the industry. Continue to build and deploy a digital transformation plan associated with the goal of administrative reform; strengthen connection, sharing, interconnection and synchronization of data with agencies, departments and branches to minimize administrative procedures, improve competitiveness for Dong Nai province in the coming time.

Ngoc Lien

Source: https://baodongnai.com.vn/kinh-te/202510/chuyen-doi-so-de-nang-cao-chat-luong-quan-ly-thue-97c2b8b/