Duolingo confirms using AI and reducing staff

The increasing use of artificial intelligence (AI) is costing the workforce at Duolingo, the company behind the popular language learning app. Speaking to Bloomberg, the company said it had cut 10% of its staff, just months after its CEO stated that Duolingo was relying more heavily on AI generation to develop its content.

Previously, an anonymous Duolingo employee posted on Reddit that Duolingo had significantly reduced its workforce. He stated that in December 2023, Duolingo laid off a large percentage of its translation contractors. This was because the company realized that AI could perform these translations in a shorter timeframe and also save money.

This Reddit user says he worked at Duolingo for five years in a four-person team. But the team has now been halved because AI has taken over the task of creating and translating content for Duolingo courses. He describes the remaining two people as simply reviewing the AI-generated content to ensure it's acceptable.

Duolingo is phasing out professional translators in favor of AI.

Meanwhile, speaking to PC Mag , a Duolingo spokesperson said this was not a layoff, as the staff had already ended their involvement in the project at the end of 2023. He said the company had worked to find replacement roles for each employee before ceasing operations and that the human resources professionals remained heavily involved in creating Duolingo's content.

Job cuts at Duolingo are sparking debate on Reddit about whether the company is justified in leveraging AI to replace jobs previously performed by humans. There is growing concern surrounding the possibility of innovative AI taking away human jobs. OpenAI's ChatGPT and other chatbots have demonstrated that the technology can write articles, create professional artwork, narrate content in multiple voices, and even program computer code.

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