• Two-tiered local government: closer to the people, faster service.
  • Building a militia force that is "close to the people, understands the people" and "knows, understands, and is knowledgeable."
  • Closer to the people through changes at the grassroots level.

Upholding the spirit of serving the people.

Vinh Trach Ward borders Lai Hoa Commune, Can Tho City, and is home to over 4,600 Khmer and over 3,800 Chinese ethnic people. Based on the local situation and the need to ensure political security and social order, the Ward Police proposed the development and implementation of the "Little Heart" model of effective public relations on the internet.

The police in Vinh Trach ward packaged banh tet (Vietnamese sticky rice cake) to donate to needy people.

The model will be implemented from mid-2025, in the form of posting short clips recording the practical activities of local police forces in mobilizing the public, supporting the people, especially ethnic minority households, disadvantaged families, retired officials and the younger generation in the area.

Lieutenant Colonel Nguyen Van Thum, Head of Vinh Trach Ward Police, said: “Over the past 10 months, the model has attracted more than 1 million views on the Vinh Trach Ward Police Facebook page. Many benefactors have joined hands to help, such as: providing 1,600 portions of rice, 1,600 portions of essential goods, supporting house repairs for disadvantaged households, sending children to charity classes to learn literacy, donating bicycles, new clothes, textbooks, clearing bushes, cooking compassionate meals for single-parent families and those with serious illnesses... The total value of these activities is approximately 1.2 billion VND.”

Furthermore, upholding the spirit of the "three bests": "Most disciplined - Most loyal - Closest to the people ," the ward police also deployed working groups in each neighborhood to directly assist citizens with residency procedures, identity cards, and electronic identification, especially the elderly, those in difficult circumstances, and those with limited access to public services, ensuring that citizens do not have to make multiple trips.

The unit mobilized 940 officers and soldiers to directly interact and work with the people, collecting 350 electronic identification accounts; distributing over 4,700 invitations to review and clean vehicle data, and conducting surveys and collecting data for the digital map of security and order. This was combined with propaganda, mobilization, and explanation of laws on security and order in residential areas, contributing to raising people's awareness of law compliance.

This model not only addresses material difficulties but also educates , guides ideology, and prevents negative factors such as poverty, lack of education, and ethnic divisions at their root, while maintaining sustainable security and order in the area. Through this, it contributes to launching a nationwide movement to protect national security with a new mindset, building a positive image of police officers at the grassroots level in the hearts of the people.