Not rolling down the car window when it rained, the driver was challenged "what do you want?"

On July 31, a clip appeared on social media recording an argument between a passenger and a male driver about lowering the car window, causing controversy among the online community.

Mr. T., the person who posted the clip, said the incident happened at around 4:00 p.m. on July 26, when his car was traveling in Ho Chi Minh City.

Không hạ kính xe khi trời mưa, tài xế bị thách thức mày muốn sao? - 1 — The male passenger was angry when the driver did not roll down the window because it was raining outside (Photo cut from clip: TTVT).

According to a clip posted on social media, the male passenger asked the driver to roll down the window because he was carsick. However, the driver explained that it was raining and he could not open the window, so the male passenger immediately responded: "Open the car door and I will walk out. Don't make it difficult for the customer."

"I'm a customer, not your grandfather. It's raining here, I can't lower my window. You're fine, I'm not making things difficult for you," the male driver replied.

"I'll throw up in the car later, and then you'll be sad again," the passenger said. At this point, the driver said that if he threw up, he would have to pay to have the car washed. The passenger got angry and threatened: "Forget about it. Now, whatever you want, as long as it's in Ho Chi Minh City, you can do whatever you want."

The entire incident was recorded by a dashcam mounted on the car. The driver posted the clip on social media to discuss how to handle professional situations when conflicts arise with customers.

The content immediately attracted tens of thousands of interactions.

NH account wrote: "If I met an impolite passenger like this, I would stop the car and let them off. The customer is king, but I can't let someone threaten to beat me like that."

On the other hand, many people think that the driver's handling of the situation is not skillful, not in line with the mindset of a service provider. When a passenger gets carsick, the driver should reassure them and not respond as if challenging them.

Many other comments were from drivers who shared similar situations they encountered during their work. Some drivers shared that passengers sometimes made unreasonable demands that made them feel awkward. Among them, it is impossible not to mention requests such as opening the windows while still turning on the air conditioner or scolding the driver just because he looked… unpleasant.

Drivers confided that, faced with such situations, most of them chose to be patient to avoid stressful collisions that would lead to bad consequences.

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