New: VNDIRECT customers can look up account information

Specifically, VNDIRECT will implement a roadmap to reopen the system in stages as follows:

- Phase 1: The system can look up the customer's account status and information on My Account.

-Phase 2: Reopen the money trading system, underlying securities trading and derivatives trading on the basis of communication with the Exchange.

- Phase 3: Other financial products come back into operation.

- Phase 4: All other features.

Latest announcement from VNDIRECT early afternoon 27.3

The announcement stated: "We have now completed phase 1, investors can look up their balance on the My Account system at https://myaccount.vndirect.com.vn/bao-cao/bao-cao-tai-san/tong-quan-tai-san. We recommend that customers change their password immediately after logging into the system. Because the system has just been restored and may have a large number of customers accessing it, if an error occurs, please wait and reload the page at another time. We will send specific times for the remaining phases to customers in the next announcements."

Previously, since the morning of March 24, VNDIRECT's entire system was attacked by an international organization, causing the entire trading platform to be inaccessible. On March 26, Mr. Nguyen Vu Long, General Director of VNDIRECT, responded on VTV that the company's system was attacked by a professional attack group, encrypting all of the company's data. The company has now decrypted the encrypted data, and the next step is to restore the system, which is expected to take some more time.

Source: https://thanhnien.vn/moi-khach-hang-vndirect-co-the-tra-cuu-duoc-thong-tin-tai-khoan-185240327152617605.htm