Nam A Bank tops the overall ranking indexes in the banking industry

Over the years, the VIETNAM ICT INDEX Report has become a reputable source of reports, with full rankings, rich in data and ranking indexes with many components, with correlation comparisons between the VIETNAM ICT INDEX and typical socio-economic indexes.

Vietnam ICT Index 2022 Nam A Bank Tops General Ranking Indexes in Banking Industry Figure 1 — ONEBANK 365+ automatic digital transaction point, one of Nam A Bank's technological highlights.

From 2017 to 2019, Nam A Bank was the bank that continuously ranked 2nd. In recent years, the Bank has also continuously been in the Top in this Report.

With the goal of becoming a leading commercial bank in implementing a comprehensive financial model, digitalization has always been a key strategy in all activities of Nam A Bank. The bank has made its mark in the market with strong technological advances with the goal of managing and operating on a digital platform, creating differentiated products and services that bring the best, safe and secure experiences to customers.

Specifically, Nam A Bank's digital banking ecosystem, including ONEBANK, OPBA robot and Open Banking, has brought completely different and seamless experiences to customers, contributing significantly to the enhancement of the scale and brand of the Bank. This is the first Vietnamese bank to bring robots - OPBA Robots to serve transactions across the entire system. At the same time, it is also the first Vietnamese bank to deploy ONEBANK automatic digital transaction points nationwide, helping customers to perform most 365+ banking transactions, regardless of holidays, festivals, and Tet, quickly, safely and securely. Up to now, ONEBANK has 100 points nationwide, bringing the total number of business points to nearly 250 points, confidently meeting the transaction needs of millions of customers across the country.

Vietnam ICT Index 2022 Nam A Bank Tops General Ranking Indexes in Banking Industry Figure 2 — Nam A Bank is the first bank to bring robots to serve customers.

This bank also soon applied AI technology, mobile payment, fast transfer, QRcode payment, cloud computing... to the Bank's operations.

Not stopping there, Nam A Bank continuously upgrades and perfects the Digital Ecosystem and constantly seeks and cooperates with major technology partners to expand the ecosystem such as VGS, Mobifone , VNPOST, VNpay, VETC... Nam A Bank's focus on creating high-tech products and services aims to bring new, different and secure technology experiences to customers. At the same time, it helps the Bank optimize operating costs, increase transparency and improve operational efficiency.

Along with being continuously ranked at the top of the VIETNAM ICT INDEX, efforts in digital innovation have helped Nam A Bank receive many prestigious domestic and international awards such as: "Vietnam Digital Transformation Awards 2019 and 2023", "Best Digital Creation Bank in Vietnam 2022" and "Best New Generation Digital Bank in Vietnam 2021" voted by International Business magazine, "Best Technology Implementation Bank in Vietnam 2021" voted by Global Banking & Finance magazine and "Most Innovative Digital Banking Ecosystem in Vietnam 2023" awarded by Asian Banking & Finance magazine...

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