Quang Ninh province follows the 2-level government model, which is implemented smoothly, conveniently and quickly.
On the first day of trial operation , officials and civil servants of Cao Xanh ward (Ha Long city) quickly approached, mastered, and easily performed all steps on the Quang Ninh administrative procedure settlement system according to the 2-level government model. The administrative procedure settlement system according to the 2-level government model has been basically completed. This is a shared system for officials and civil servants in charge of handling administrative procedures of the Provincial Public Administration Service Center and 54 wards, communes, and special zones from July 1 according to the roadmap. Compared to the administrative procedure settlement system according to the 3-level government model currently in use, this system with its features of connection, interconnection, data synchronization, and division of administrative authority is clearly shown, smart, and easy to use.
Mr. Dam Van Dung, a civil servant of the People's Committee of Cao Xanh Ward, Ha Long City, said: The system for handling administrative procedures according to the 2-level model is designed quite similar to the current system in use. With careful training and development, on the first day of testing, we were able to smoothly perform the steps on the new system. In addition, this system is also integrated with many features such as: Calling priority customers, calling regular customers, signing multiple documents, checking the legality of documents, integrating people's assessment forms, satisfaction of organizations and individuals with the receipt of documents and returning results... Thereby, helping officials and civil servants to shorten the processing time, process documents quickly, meeting work requirements.
Because it has been optimized for handling administrative procedures under the 2-level government model, this system ensures the handling of administrative procedures without boundaries in the province. Therefore, organizations and individuals can perform administrative procedures at any location in the province without being bound by their place of residence or administrative boundaries. Currently, the province is also building to promulgate a list of administrative procedures that can be performed without boundaries, with 60% of the procedures under the jurisdiction of the province and the grassroots level. At the same time, when the 2-level government model is put into stable operation, 100% of administrative procedures will be performed without boundaries. Accordingly, this morning, staff of the Provincial Public Administration Service Center were able to receive a number of procedural records sent from the commune level through the system for handling administrative procedures under the 2-level government model.
In order to meet the requirements for the smooth, continuous and effective implementation of the 2-level local government model, digital stations have been built at the Provincial and Commune Public Administration Service Centers. These stations will be equipped with specialized biometric identification card readers. At the same time, scanners will be provided so that organizations and individuals can easily digitize their documents into their own electronic wallets. On that basis, organizations and individuals can easily submit documents, look up and receive results of administrative procedure settlement via electronic wallets.
Ms. Nguyen Thi Ngoc Linh, Deputy Director of the Provincial Public Administration Service Center, said: To prepare for the trial operation of the administrative procedure settlement system according to the 2-level model from today, the Center c presides over and coordinates with relevant units to survey the arrangement of headquarters and working equipment of communes, wards, and special zones , arrange transaction counters to receive and return results, how to use receipts, forms, store backlog records, etc. , and compile information on the list of staff assigned to manage and use them . At the same time, review and compile 1,500 electronic forms, build interfaces, provide detailed content, and internal processes to resolve more than 1,000 administrative procedures. to update to the test system... Through actual inspection, it was shown that on the first day of trial operation of the 2-level administrative procedure settlement system, the information infrastructure was smooth, staff could operate easily, and the facilities were well prepared. The activities of the Provincial Public Administration Service Center, branches and communes took place stably and smoothly, without affecting the settlement of procedures for the people.
It is known that on the first day of the trial operation, the comrades in the Provincial Party Standing Committee directly inspected a number of localities. In addition, along with the operation of the new administrative procedure settlement system, the administrative procedure settlement system according to the 3-level government model is still maintained in parallel. Therefore, the reception, settlement and return of administrative procedure results to organizations and individuals at the Provincial Public Administration Service Center and localities take place normally, without disruption or interruption.
Source: https://baoquangninh.vn/ngay-dau-van-hanh-thu-nghiem-he-thong-giai-quyet-thu-tuc-hanh-chinh-dien-ra-thuan-loi-3362015.html
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