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Creating a multi-dimensional interactive e-commerce ecosystem for sustainable exports

DNVN - The e-commerce ecosystem needs to be built as a multi-dimensional interactive network, where key components from management agencies, businesses to consumers as well as training and communication organizations participate, support and resonate with each other, creating a strong system, promoting sustainable exports.

Tạp chí Doanh NghiệpTạp chí Doanh Nghiệp21/07/2025

According to Decision No. 645/QD-TTg of the Prime Minister on the National E-commerce Development Master Plan for the 2021-2025 period, e-commerce is identified as a pioneering field, applying digital technology to modernize production systems, distribution models, improve business efficiency and create momentum for sustainable growth for exports.

The forum "Application of E-commerce and Digital Technology in Vietnam 2025" will take place from September 4-6, 2025 in Ho Chi Minh City, within the framework of the event Vietnam International Sourcing 2025.

According to the Department of E-commerce and Digital Economy ( Ministry of Industry and Trade ), to realize these goals, the formation and development of a synchronized e-commerce ecosystem from domestic to foreign markets, from manufacturers to international distribution channels in an effective manner is indispensable.

The e-commerce ecosystem needs to be built as a multi-dimensional interactive network, where key components including management agencies, technology solution providers, export production units, logistics and financial units, consumers, etc., along with training organizations and media networks, participate, support and resonate with each other, creating a strong system capable of self-regulation and sustainable development.


The forum "Application of E-commerce and Digital Technology in Vietnam 2025" is expected to be an important bridge for experts, businesses and policy makers to orient breakthrough solutions for e-commerce and Vietnam's digital economy.

Efforts to promote a sustainable e-commerce ecosystem in Vietnam are being actively implemented by the Department of E-commerce and Digital Economy (Ministry of Industry and Trade) through many specific action programs.

In the coming time, the Department of E-commerce and Digital Economy will also continue to promote practical activities to create a more favorable environment for the development of e-commerce.

One of the outstanding events is the forum "Application of E-commerce and Digital Technology in Vietnam 2025", taking place from September 4-6, 2025 in Ho Chi Minh City, within the framework of the Exhibition and Event connecting the international supply chain of goods Vietnam International Sourcing 2025.

The forum is expected to be an important bridge, gathering experts, policy makers and e-commerce and digital technology businesses from many countries to share knowledge, experience and orient breakthrough solutions for the development of e-commerce and Vietnam's digital economy in the coming time.

It is expected that over 300 international business delegations from many countries will participate in the event. International delegations come to Vietnam to seek cooperation opportunities, import goods and connect investments.

According to Mr. Bui Huy Hoang - Deputy Director of the Center for E-commerce and Digital Technology Development (eComDX), Department of E-commerce and Digital Economy, global e-commerce is not simply opening a booth but a game that requires thinking to gradually master the digital value chain.

In order for cross-border e-commerce to become a long-term growth lever, Vietnamese businesses need to be more proactive in their thinking about directly approaching international markets, instead of just relying on existing platforms. Currently, many Vietnamese businesses are still struggling to put their products on the market without a systematic strategy for building a database, operations, marketing, and cross-border after-sales services.

"Many small and medium-sized enterprises entering international e-commerce often face difficulties in optimizing international logistics operations, managing multi-market orders, and especially lacking data on consumer behavior in each country, region or specific market. The lack of in-depth measurement and analysis tools makes them vulnerable to competition," said Mr. Hoang.

Therefore, Vietnamese enterprises need to be supported to build internal capacity to self-coordinate, optimize and measure the effectiveness of cross-border e-commerce activities, instead of just "participating" without "mastering".

To support export enterprises, currently many international e-commerce operating partners have been working with the eComdx Center to exchange pilot models of exporting goods via e-commerce, and gradually expand the scope for Vietnamese export enterprises in the near future.

Thu An

Source: https://doanhnghiepvn.vn/chuyen-doi-so/kinh-te-so/tao-he-sinh-thai-thuong-mai-dien-tu-tuong-tac-da-chieu-de-xuat-khau-ben-vung/20250721103111365


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