All Viettel customers have their fiber optic internet bandwidth upgraded to a minimum.

Along with launching Internet packages with a minimum bandwidth of 300 Mbps for new customers; Viettel Telecom Corporation has upgraded the bandwidth for all Internet packages of old customers to a minimum speed of 300 Mbps.

Thus, 100% of customers using Viettel's fixed internet will be able to use bandwidth from 300Mbps or higher, demonstrating the commitment to bringing the best quality internet service to customers.

With this speed, users' Internet usage needs are met at a very high level such as downloading HD and 4K movies in just a few seconds, watching high-quality live videos (4K, even 8K); playing online games; studying and doing business online as well as using multiple devices at the same time without lag.

After upgrading the bandwidth, the minimum internet speed that Viettel provides to customers is equivalent to the average speed of the Top 5 countries with the best internet infrastructure in the world (Singapore 336.45 Mbps, UAE 310.05 Mbps, Hong Kong (China) 305.71 Mbps, France with 287.44 Mbps and Iceland at 281.95 Mbps).

On the other hand, this increase also makes Viettel Internet "finish early" compared to the Prime Minister's orientation for digital infrastructure development in the period of 2025-2030. Accordingly, by 2025, 90% of users in Vietnam can access fixed Internet with an average speed of 200 Mbps and towards 1 Gbps by 2030.

Installation and troubleshooting support within 24 hours, add points when activating a new package or upgrading an existing package.

Besides the free bandwidth upgrade policy, Viettel is also the network operator with the best customer care with survey, installation and troubleshooting support within 24 hours.

With the consistent message of “Technology innovation - for sustainable development”, in addition to improving service quality and continuously increasing bandwidth for customers, Viettel has continuously invested in the platform, upgrading the fiber optic Internet infrastructure towards the long-term goal of increasing stability and expanding international connections. Specifically, Viettel is the only unit in Vietnam participating in investing in the Asia Direct Cable (ADC) submarine cable line - the submarine cable line with the largest capacity today, officially operating from December 2024.

Along with the 4 currently operating submarine cable lines TGN-IA, AAG, APG, AAE-1, the 5th submarine cable line ADC has just put into operation will be a powerful assistant, sharing the load with other lines, thereby contributing to improving network safety, national information security as well as improving the quality of Viettel's telecommunications services provided to customers.

This investment not only enhances Vietnam's Internet position in the region and the world, but also helps meet the need for connectivity in the digital age, promoting the development of national telecommunications infrastructure in the spirit of Resolution 57-NQ/TW on breakthroughs in science and technology development, innovation and national digital transformation.

VOV

Source: https://vov.vn/doanh-nghiep/toan-bo-khach-hang-viettel-duoc-nang-bang-thong-internet-cap-quang-len-toi-thieu-post1198796.vov