Vietcombank Nam Dinh accompanies FDI enterprises in development

After more than 12 years of operation in the province, the Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) Nam Dinh Branch has promoted its role as a key foreign bank, effectively serving the capital needs of many FDI enterprises as well as enterprises in general, contributing to the stability and economic development of the province.

Operating at Vietcombank Nam Dinh branch headquarters.

Since the beginning of 2025, Vietcombank Nam Dinh has developed a plan for connecting, supporting and accompanying businesses. Proactively studying and grasping key planning, participating in the province's investment promotion conferences to determine the investment attraction roadmap, capital needs of businesses, especially FDI enterprises. Actively organizing conferences and seminars, widely disseminating credit mechanisms and policies, interest rates, fees, debt structure, etc. as well as answering businesses' recommendations to the bank. Vietcombank Nam Dinh has identified the focus throughout the development of corporate customers as improving service quality, proactively approaching reputable customers, having feasible and effective production and business plans, maximally meeting capital needs and digital banking services. Accompanying and promoting business development through comprehensive cooperation, applying Vietcombank's preferential interest rate loan programs, lending according to the chain, flexibly applying loan interest rate policies for each customer group, ensuring competition and efficiency.

Vietcombank Nam Dinh also resolutely implemented solutions to support businesses in accordance with the direction of the State Bank of Vietnam and Vietcombank such as reducing interest rates to support customers during epidemics and economic recessions; deploying preferential interest rate packages to customers in the province; reducing fees for customers, especially customers transacting online; having policies to support businesses with international payments and trade finance, applying foreign currency lending policies suitable for the subjects according to regulations. Accompanying and discussing with customers to have appropriate and useful support plans for customers to overcome difficulties, contributing to economic stability, ensuring the lives of workers. In addition, the FDI customer group is always given special attention by Vietcombank Nam Dinh Branch, accompanying and supporting policies on service fees, exchange rates, interest rates, and constantly improving service quality to ensure customers enjoy the most preferential utilities. Vietcombank Nam Dinh also actively cooperates with Vietcombank headquarters to organize regular seminars and conferences, set up forums on Zalo, Facebook... to answer and share new regulations on foreign exchange management, foreign currency trading for Company staff, and FDI customer organizations. Closely following Nam Dinh province's investment attraction policy in developing transport infrastructure, industrial parks and attracting FDI enterprises to invest in production and business in the locality, based on the strengths of the Vietcombank system, the Branch has actively invited experts to organize seminars, propagate, disseminate policies and answer questions for FDI enterprises to confidently invest in production and business. Issue and provide FDI customers with reports on assessment and economic situation in the country and the world in multiple languages.

In order to provide timely support and convenient banking services to corporate customers, Vietcombank Nam Dinh continues to expand its network to areas with a concentration of FDI customers. With a network of 1 head office and 5 transaction offices in Nam Dinh city, Giao Thuy, Y Yen, Hai Hau, Nghia Hung, Vietcombank Nam Dinh has promoted the strengths of the system in terms of capital, retail banking services and international payments, import-export payments. At the Branch and transaction offices, Vietcombank Nam Dinh staff are determined to always be dedicated and enthusiastic in customer care to develop production and business, contributing to promoting the socio-economic development of the locality.

In addition, the Branch regularly conducts periodic service quality surveys throughout the system to promptly grasp customer needs, care for and support customers with tax, customs procedures and related agencies, departments and branches. Not only providing one-way products, Vietcombank Nam Dinh also listens to the feedback of each FDI customer in each segment, each industry, and locality to continue researching, improving, and consulting on new products, ensuring to help FDI customers choose the most suitable and effective solution. Thanks to that, Vietcombank Nam Dinh is always considered a leading bank in terms of transparency and standards with strengths in capital, credit, international payments, foreign currencies, cards, service quality and high-quality human resources; trusted by many FDI customers and is the first choice of businesses in financial and banking services in the province. In 2024, the Branch was awarded by the Head Office as a unit that excellently completed its annual tasks, ranking 21st out of 131 branches of the Vietcombank system. Currently, Vietcombank Nam Dinh has transaction relations with over 50% of FDI enterprises in the province. To date, Vietcombank Nam Dinh has successfully approached more than 50% of large-scale FDI customers investing in Nam Dinh province, with international payment and trade finance turnover of the branch reaching hundreds of millions of USD. Many enterprises with investment capital accounts at foreign banks have gradually moved to Vietcombank.

With the determination to become an extended arm of the province in attracting local investment. In the new period, Vietcombank Nam Dinh will continue to reduce costs, reserve resources for credit packages with reasonable interest rates, focus on lending to priority economic sectors, meeting the needs of production, consumption in the province as well as export. Focus on building products and services of supply chain financing loan packages, working capital financing, project investment capital suitable to the needs and business characteristics of each customer chain, on that basis, there are better policies on interest rates, fees, collateral, cash flow management in the chain. Promote the provision of non-cash payment solutions to ensure safety, security, convenience, as well as tools to manage cash flow for businesses, connect the banking system and customers, minimize accounting procedures, customer accounting, save costs, improve financial management efficiency for customers. Strengthen connection, communication, and dialogue with businesses to discuss and select the most practical and optimal support solutions for business customers.

Article and photos: Duc Toan

Source: https://baonamdinh.vn/kinh-te/202505/vietcombank-nam-dinh-dong-hanhphat-trien-cung-cac-doanh-nghiep-fdi-63e1cb9/