5 million people use Zalo's voice messaging feature

Dictation is one of the important AI features that Zalo has developed to improve the user's messaging experience. The feature is integrated right into the messaging windows, allowing users to speak directly into the device to quickly convert voice into text. Thereby, helping to reduce the time spent typing on the phone keyboard, improving the efficiency of daily message composition.

Zalo's voice text messaging feature.

Specifically, in each messaging window, users only need to select the recording icon to record the content they want to send, then edit directly on the text content that AI has just converted if necessary before sending the message to the recipient. Users should also record their voice clearly in a quiet environment for the best message quality.

Simple to use feature.

The feature is being used by a large number of users, especially busy users who have to travel, older users who are not good at typing or those who have limitations in texting. With the support of AI, the feature can recognize Vietnamese voices well, helping users easily access and use advanced technology.

By applying this feature, Zalo users' message composition is becoming much faster and more convenient. Statistics show that nearly 1 million users use the Voice Text Message Compose feature every day, this number is up to 5 million users per month.

Features commonly used in life and work.

With a community of 78 million users from many generations working in different fields, Zalo always focuses on investing in researching new features to meet the increasingly diverse needs of users. In particular, exploiting the potential of Artificial Intelligence is of particular interest to help Vietnamese users enhance their experience and value from new, advanced global technology.

According to the report “The Connected Consumer Q4/2024” published by Decision Lab, Zalo is currently the most favorite platform among all three user generation groups: Gen X, Gen Y and Gen Z. The development of a series of AI features on the most popular messaging platform in Vietnam shows Zalo's efforts to promote connections with its community of 78 million users, while increasing exposure and bringing more values of new technology to Vietnamese people. It is estimated that about 23% of Zalo users are currently using AI-related features.

Source: https://znews.vn/5-trieu-nguoi-dung-tinh-nang-soan-tin-nhan-bang-giong-noi-cua-zalo-post1561244.html