Proposing the Chairman of the People's Committee at the commune level to receive citizens at least 2 days a month

Vice Chairman of the National Assembly Tran Quang Phuong chaired the discussion.

Under the direction of Vice Chairman of the National Assembly Tran Quang Phuong, on the morning of October 13, the National Assembly Standing Committee (NASC) gave opinions on the draft Law amending and supplementing a number of articles of the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations (draft 1 law amending and supplementing 3 laws).

Regarding the Law on Citizen Reception, Deputy Inspector General of the Government Le Tien Dat said that the draft law omits regulations related to the district level in the work of receiving citizens and handling denunciations because the district-level government has ceased operations since July 1, 2025. The authority and responsibility in the work of receiving citizens, handling complaints and denunciations are adjusted to suit the new organizational model of local governments, courts, procuracies, and inspection agencies. Along with that, the draft completes the advisory mechanism at the provincial, ministerial, and branch levels; strengthens the responsibility of heads of advisory agencies at the commune level in the work of receiving citizens, handling complaints and denunciations; amends the regulation that the chairman of the People's Committee at the commune level directly receives citizens periodically at the citizen reception location at least 2 days a month (instead of at least 1 day/week as currently), to suit the current commune scale.

In order to promote digital transformation and reduce administrative procedures, the draft adds regulations on online citizen reception; stipulates that citizens are allowed to use their citizen identification number or electronic identification code instead of presenting identification papers when coming to the citizen reception place.

Regarding the Law on Denunciation, the draft supplements the provision that the Prime Minister authorizes the Government Inspector General to handle denunciations (accept denunciations, conclude the denunciation content, notify the conclusion after the Prime Minister gives his opinion); supplements the mechanism for determining the authority to handle denunciations in cases where the authority cannot be determined according to current law. Accordingly, the minister, head of a ministerial-level agency, and chairman of the provincial People's Committee shall determine the authority to handle denunciations against cadres, civil servants, and public employees at the time of the violation under their management authority.

Through preliminary examination, Chairman of the People's Aspirations and Supervision Committee Duong Thanh Binh said that the majority of opinions in the Standing Committee of the Committee agreed to add the form of online citizen reception, but requested the Government to further evaluate the effectiveness of the implementation of this model in the past time, as well as the technical infrastructure conditions to ensure connection between the citizen reception offices at the central, provincial and communal levels.

Regarding identification papers when receiving citizens, some opinions in the inspection agency proposed to maintain the current regulations on "identification papers" to ensure consistency with the scope of regulation, including foreigners and stateless people living in Vietnam.

Notably, regarding the regulation on temporary suspension and suspension of complaint settlement, the committee basically approved the addition of this regulation but proposed many points that need clarification.

Members of the Standing Committee of the National Assembly attending the meeting

“It is proposed to amend and supplement the provision on temporary suspension in cases where the complainant or the person complained of is absent due to force majeure/objective obstacles. Only when such absence affects the settlement of the complaint will temporary suspension be applied. Some opinions suggest considering the provision on temporary suspension in cases where "it is necessary to wait for the settlement results of other agencies, organizations, and individuals on an issue directly related to the content of the complaint" because this provision is easily abused, prolonging the time to resolve the complaint," Mr. Duong Thanh Binh emphasized. The examining agency also proposed to supplement the provision on restoring the settlement of the complaint if the withdrawal of the complaint is against their will due to coercion, force, or threats.

MR. PHUONG

Source: https://www.sggp.org.vn/de-xuat-chu-tich-ubnd-cap-xa-tiep-cong-dan-it-nhat-2-ngay-trong-1-thang-post817757.html