VietinBank's online disbursement won Sao Khue Award 2025

Online disbursement is an online disbursement feature via VietinBank iPay Mobile of VietinBank, a feature that allows users to make fully automatic disbursement on VietinBank iPay Mobile 24/7. Here, customers (KH) can proactively carry out procedures, receive disbursement results on the application and be notified of the results online, the customer will receive money immediately with the disbursement amount of up to 3 billion VND/day.

This feature provides individual customers with a superior, modern and secure financial experience, meeting the increasing needs of users in the digital age. The feature is not simply a financial tool; but also a modern, fast solution that helps customers not miss business opportunities, ensuring that cash flow is used effectively and conveniently.

First of all, the online disbursement feature allows users to make transactions of up to 3 billion VND without having to go to the bank. With a friendly and easy-to-use interface, customers can complete the disbursement in just 3 minutes through 5 simple screens on their mobile phones. This process is optimally designed to minimize complicated paperwork, helping users complete transactions quickly.

A highlight of this feature is the ability to integrate advanced security technology. Strong data encryption system and multi-layer authentication measures along with digital signature application are applied to ensure absolute safety for customers' financial information. Users can be completely assured when making online disbursement transactions without worrying about cyber security risks.

Cms.Mrs. Ngo Thu Phuong Giai Ngan Online

Ms. Ngo Thu Phuong - Head of Retail Product Development Department, VietinBank Retail Division received Sao Khue Award for Online Disbursement feature

“In line with the strategic orientation of digital transformation, bringing many benefits to customers, VietinBank has actively deployed superior financial solutions to improve customer experience. Pioneering with the online disbursement feature, VietinBank will continue to transform, improve, and move towards comprehensive digitalization of the customer experience journey, accompanying the development of customers” - VietinBank representative shared.

Online disbursement is done automatically on the network environment, so customers do not need to go directly to the branch/transaction office and are not dependent on the bank's administrative transaction hours. Customers borrowing capital for production and business can now completely proactively receive disbursement results right on VietinBank iPay Mobile. This helps customers save money and 98% of the time to complete the transaction; the maximum disbursement limit is up to 3 billion VND/day; customers receive money immediately; simple digital signature, no need to return hard copies; preferential loan interest rates, only from 4.7%.

To receive online disbursement, customers only need to perform extremely simple operations on VietinBank iPay Mobile:

- Step 1: Log in to VietinBank iPay Mobile application.

- Step 2: Select Business Loan/Create disbursement request.

- Step 3: Register digital signature (If you don't have one/If you already have one, skip this step).

- Step 4: Fill in disbursement information, beneficiary information/update invoice/document and sign debt acknowledgment.

- Step 5: Confirm transaction completion.

In addition, Online Disbursement allows recording information at each step in the customer journey, which is a premise to continue optimizing utilities to serve customer needs.

VietinBank's Online Disbursement feature being honored at Sao Khue in 2025 is a recognition and a great source of motivation to further motivate VietinBank to continue to innovate, improve product and service quality, and meet all customer needs.

Source: https://www.vietinbank.vn/vi/tin-tuc/tin-tuc-va-su-kien/giai-ngan-online-cua-vietinbank-dat-giai-thuong-sao-khue-2025-20250505064443-00-html