Accordingly, on international routes, Vietnam Airlines will introduce three data packages for passengers to choose from depending on their usage needs. The $5 texting package allows unlimited texting during the flight; the $10 package allows for one hour of web browsing; and the $20 package allows unlimited web browsing for the entire journey.
Passengers can access the wifi connection portal from their personal devices and easily choose to purchase a suitable data package right on the flight.
Passengers surf the web on a Vietnam Airlines plane. PHOTO: VNA
For domestic flights, the payment system is in the process of being completed. Vietnam Airlines will deploy service sales as soon as this system is standardized in the Vietnamese market.
In order to introduce and increase access to new technology, in the first phase, Vietnam Airlines will provide free unlimited web browsing throughout the flight for business class customers and give 15 minutes of free messaging on messaging applications such as Zalo, Viber, WhatsApp... to all passengers on both international and domestic flights.
From now until the end of December, Vietnam Airlines will deploy this service on Airbus A350 aircraft that have been installed with satellite internet connection systems. In the coming time, Vietnam Airlines will continue to expand the provision of internet services on other aircraft types, while coordinating with partners to diversify payment methods and access packages to flexibly meet the usage needs of each customer group.
Mr. Dang Anh Tuan, Deputy General Director of Vietnam Airlines said: “In the current era of connectivity, the deployment of in-flight internet services is considered to be of great significance to both passengers and the national airline. This service helps to enhance the customer experience, as well as create a competitive advantage for Vietnam Airlines, in the strategy of expanding the airline's presence across continents and expanding Vietnam's soft borders. This is also a testament to the realization of Resolution 57 of the Politburo on promoting science, technology and innovation that Vietnam Airlines Corporation has been actively implementing over the past time.”
This is an important milestone in the national airline's comprehensive digital transformation process, while affirming its pioneering role in applying advanced aviation technology in Vietnam as well as the region. PHOTO: VNA
The technology infrastructure of Vietnam Airlines' in-flight internet service is deployed in conjunction with its partner VNPT - Vietnam's leading technology group, connecting to the US's Viasat satellite, allowing passengers to use the internet during the flight at a stable and safe speed. The cooperation between Vietnam Airlines and VNPT will contribute to building modern Vietnamese services of international stature. This utility has been applied at a number of international airlines with high service quality, and has now become an almost mandatory standard for airlines wishing to achieve 5-star standards recognized by customers and international prestigious rating organizations./.
According to Thanh Nien Newspaper
Source: https://thanhnien.vn/lan-dau-tien-tai-viet-nam-di-may-bay-van-luot-mang-veo-veo-tren-troi-18525080518433805.htm
Source: https://baolongan.vn/lan-dau-tien-tai-viet-nam-di-may-bay-van-luot-mang-veo-veo-tren-troi-a200163.html
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