SAPO, the most used multi-channel sales and management platform in Vietnam

Vietnam's retail industry is witnessing a strong boom due to the influence of the 4.0 industrial revolution. Currently, the Vietnamese retail market has over 3,000 convenience stores, more than 8,000 markets, and more than 2.2 million retail businesses. Sales are becoming more multi-channel, applying more technology to the management process and distributing goods to consumers. Before the market's transformation, the emergence of sales software is considered inevitable.

The results show that the retail business situation in 2022 has improved compared to 2021 in terms of revenue, business scale as well as sales channels, transportation and payment. Notably, the trend of multi-channel retail is increasingly widespread. SAPO, a technology product of Sapo Vietnam Joint Stock Company, is currently the leading technology solution in supporting the retail and e-commerce sector in Vietnam. The Sapo sales and management platform has just announced the results of a survey of over 15,000 retailers who are customers nationwide on the business situation in 2022.

With its technological strengths and experience in producing Make in Vietnam software, SAPO has provided comprehensive multi-channel solutions for businesses, while constantly researching and pioneering new technological solutions, contributing to affirming its position.

As a multi-channel sales and management platform, SAPO helps stores and retail businesses sell on many different channels, from stores, websites, Facebook and e-commerce platforms, supporting business owners with product information, inventory, orders... centrally managed in a single system.

SAPO - Effective multi-channel sales and management platform in Vietnam. Source: sapo.vn

Mr. Nguyen Minh Quy, co-founder of SAPO Technology Joint Stock Company, said: “Shop owners are increasingly ready to apply daily operating software, helping to manage inventory, sales, staff management or customer care more effectively. The trend of multi-channel sales is becoming more and more popular, many new sales platforms are emerging. Using SAPO software applications also helps businesses/business households reach more new customers.”

Currently, in Vietnam, there are many sales management software, such as Kiot Viet, Maybanhang, Suno..., but with its strengths, SAPO is suitable for shop models, stores, wholesale and retail chains in fields such as fashion , cosmetics, groceries, food, toys, mini supermarkets, flowers and gifts, construction materials, books, mother and baby products, medicine... As of the end of August this year, SAPO has accompanied more than 190 thousand businesses/business owners/shop owners, becoming the most used multi-channel sales and management platform in Vietnam. SAPO has been honored at many awards in the technology field such as Make in Vietnam, Sao Khue, Pioneering Technology Solutions, Vietnam Digital Technology Awards...

According to many customers who are business owners, business owners, before knowing SAPO, they only knew how to manage using excel applications, books... very time-consuming, consuming human resources, and not very accurate. But since using SAPO, all difficulties have been overcome.

There are many conveniences. First, the inventory management is very flexible because our chain of stores sells both online and offline. When customers buy and sell at the store, the inventory data will be updated immediately. For online customers, anywhere with just 1 device accessing the network, they can immediately know the sales as well as manage the activities of the staff.

Since using SAPO, my livestream sales and online order closing have become much easier. All comments and inbox messages from customers on many different fanpages are sent to SAPO. During the livestream, customers only need to comment according to the pre-defined syntax, the software will automatically close the order and send a message to the customer.

Sapo was honored at the Vietnam Trusted Program 2022. Source: sapo.vn

According to experts, Vietnam's economy is oriented as an export economy but domestic consumption still plays an important role. The scale of the entire retail market accounts for a large proportion of the country's total GDP. Investing in retail is investing in the future of the economy in Vietnam. Along with that, the growth rate of Vietnam's middle class is the fastest in the Asia-Pacific region. It is estimated that more than 50% of Vietnam's population is of working age, which is the age group with the greatest consumption demand, which will determine the consumption trends of Vietnamese people. Therefore, the retail industry is one of the attractive industries, creating many playgrounds for startups to participate.

The aspiration to make retail business in Vietnam simpler continues to be the goal of SAPO Technology Joint Stock Company. Mr. Trinh Tien Binh, Sales Director of Hanoi , SAPO Technology Joint Stock Company, said that in the coming time, SAPO will continue to focus on developing technology as well as focusing on application platforms based on Microservice and internal user and customer data platforms. Second, SAPO continues to expand branches and develop human resources. SAPO will continue to launch new versions based on the available application platform to help customers use it more easily and expand their business activities in the most effective way.

With the vision of becoming an innovative ecosystem, helping all retailers have the opportunity to access knowledge of the 4.0 industrial revolution, SAPO Technology Joint Stock Company determines its mission to contribute to the digital transformation in Vietnam./.

Thu Hang