At the conference, delegates were informed of important topics such as: Contents and basic tasks of administrative procedure control; Implementation of one-stop and one-stop mechanisms; Instructions on resolving problems in the process of using systems and software related to administrative procedure settlement; A set of indicators for directing, operating and evaluating the quality of service for people and businesses in implementing administrative procedures.
According to the assessment, in recent times, the work of reforming administrative procedures, controlling administrative procedures, implementing the one-stop and one-stop mechanism has been focused on by the People's Committees at the district level and achieved many positive results, contributing to improving the quality of service for people and businesses.
However, the rate of overdue records is still high, professional service equipment at the commune-level one-stop shop in some places does not meet requirements, the use of some shared software to handle administrative procedures is still limited, the number of records entered into the one-stop shop software compared to paper records is not synchronized,...
Through the training conference, delegates will be equipped with more information, knowledge, skills and expertise to apply in their professional work, contributing to improving the effectiveness of administrative procedure reform in the coming time.
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