In the latest announcement issued on March 30, VNDirect said that they would like to thank investors who own investment and securities trading accounts at VNDIRECT by exempting basic securities trading fees in April 2024 for all existing and new customers (excluding fees paid to Stock Exchanges and taxes).
In this announcement, VNDirect said that it will waive all interest rates on margin trading loans from March 25 until the trading system resumes for all customers with outstanding margin trading loans.
This unit also waives overdraft interest and overnight position management fees for derivative securities transactions from March 25 until the date the trading system resumes for all customers who have overdraft debt or overnight positions.
VNDirect posted a customer appreciation announcement on its official website. (Screenshot)
In addition, VNDirect will apply a margin trading loan interest rate of 9.3% in April 2024 for all old and new outstanding loans in April for customers with margin trading outstanding loans on any day of the month.
For bond products, VNDirect will extend the redemption transactions and maintain the interest rates. Applicable subjects include customers holding individual bonds in the DBond portfolio with contractual redemption dates from March 25, 2024 and customers holding listed bonds in the DBond portfolio with contractual redemption dates from March 26, 2024.
At the same time, customers will keep the interest rate according to the DBond contract until the Adjusted Return Date.
Apply a maximum interest rate bonus of 0.7% for all terms for Customers who have DBond product transactions in April 2024.
Regarding the specific interest rate bonus, VNDirect offers 0.7% for bond purchases in the corporate bond category (DBond Corp); and 0.3% for bond purchases in the financial institution bond category (DBond FI).
VNDirect said that the policies under the April customer appreciation program mentioned above will take effect when the products and services are traded again. The policies for May and June will be updated as soon as possible.
“ The incident of VNDIRECT's system being attacked on March 24, 2024, leading to service interruption on trading platforms from March 25, 2024, is an unexpected risk for us and has affected our customers' transactions in the past time.
We sincerely apologize to our customers and related organizations and individuals for this unexpected incident. Currently, we have successfully completed the transaction flow on the simulated environment and are completing the procedures with the information security management agency to be able to officially connect with the two stock exchanges HOSE and HNX" , VNDirect said.
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