As a Diamond Sponsor, Agribank continues to affirm its position and pioneering responsibility in digital transformation, while demonstrating its commitment to accompanying the banking industry towards sustainable development and financial inclusion.

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Smart Banking 2025 Conference

In its comprehensive digital transformation strategy, Agribank identifies digital data as the “backbone” to expand access to comprehensive finance, especially in rural, remote and isolated areas. Thanks to smart data, Agribank can accurately identify customers, minimize fraud risks, and understand their needs to develop appropriate products and services. Credit packages based on harvest cycles for farming households or quick and convenient loan services for daily life right on mobile applications are clear evidence of this orientation.

Data also helps banks monitor and evaluate customer satisfaction to continuously improve service quality and expand access to all audiences. Currently, with just a chip-embedded citizen ID card and the Agribank application, customers anywhere can register and use the service. In the future, when the National Population Data Warehouse has been formed and allows credit institutions to connect and exploit, combining data from sources outside the bank (such as data on taxes, telecommunications, e-commerce, e-payments, etc.) can help Agribank evaluate customers more accurately, limiting the situation of customers being excluded/unable to access financial services.

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Agribank brand is present as Diamond Sponsor at Smart Banking 2025 event

Not only focusing on business activities, Agribank also links digital transformation with social security goals. The coordination with the Ministry of Public Security to deploy the linking of social security accounts on VNeID has helped the payment of subsidies, insurance, and pensions become transparent, convenient and effective, while bringing satisfaction to the people. This is a clear demonstration of the commitment to linking technological innovation with community benefits.

Outstanding results in recent times such as nearly 60 million digital transactions per day, 95% automation rate, and many prestigious awards on digital transformation and branding have affirmed Agribank's strong progress. The bank aims to build a modern, multi-utility digital banking ecosystem, while transforming traditional transaction models into smart transactions while still maintaining closeness and friendliness. Along with that, Agribank focuses on developing human resources so that each staff member becomes a "digital ambassador", ready to accompany and guide customers to access safe and reliable technology .

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Overview of Smart Banking 2025 Conference

Accompanying the Smart Banking 2025 Conference and Exhibition as a Diamond Sponsor, Agribank once again demonstrated its commitment to the modernization process of the banking industry, affirming the vision of a bank for the community, pioneering innovation, creating a modern, safe, sustainable financial ecosystem, actively contributing to socio-economic development in the digital age.

(Source: Agribank)

Source: https://vietnamnet.vn/agribank-dong-hanh-smart-banking-2025-tien-phong-chuyen-doi-so-2451421.html