Ministry of Science and Technology directly resolves difficulties in operating two-level government in Tay Ninh

In order to accompany and promptly resolve difficulties and obstacles in the field of science and technology (S&T) for localities when operating two-level government, the Ministry of Science and Technology sent a working group to learn about the actual situation in Tay Ninh province.

On August 26, 2025, the working delegation of the Ministry of Science and Technology worked with the Department of Science and Technology, at the Tay Ninh Provincial Public Administration Service Center and Long An Ward to grasp the situation, record the results, and at the same time remove difficulties and obstacles in the implementation of Resolution 57/NQ-TW, Decree 132/2025/ND-CP and Decree 133/2025/ND-CP.

The delegation of the Ministry of Science and Technology worked with the Department of Science and Technology of Tay Ninh province on the operation of two-level local government.

Reporting to the Working Group, Mr. Vo Buu Viet Cuong, Deputy Director of the Department of Science and Technology of Tay Ninh province, said that since July 1, the two-level local government apparatus has been operating stably, effectively implementing political tasks in the locality. The Department of Science and Technology has advised the Provincial Leaders to issue Plan No. 02-KH/BCĐ on June 23, 2025 on promoting digital transformation in a synchronous, fast, and effective manner to meet the requirements of restructuring the apparatus of the political system.

Mr. Tran Manh Tuan, Deputy Director of the Department of Radio Frequency, Head of the Working Group of the Ministry of Science and Technology shared at the working session.

Focus on expanding coverage, improving the quality of 5G mobile network services, prioritizing key areas; 3G/4G mobile network and fixed Internet have covered 100% of hamlets, neighborhoods, rural areas, and borders across the province, helping people to access the network stably; providing 5G network services covering 46/96 communes and wards in the province;... In Tay Ninh province, there are no areas with low mobile broadband signal according to the criteria in Official Dispatch No. 1603/BTTTT-CVT dated April 25, 2024 of the Ministry of Science and Technology.

Regarding digital infrastructure and digital technology, the Department has organized and restructured the Tay Ninh Smart application, Tay Ninh IOC, System 1022, integrated the Paperless Meeting application, notably piloting the Virtual Assistant to serve officials and civil servants at the Department of Science and Technology.

Working delegation at Tay Ninh Provincial Public Administration Service Center

The province's administrative procedure information system has been integrated with the National Public Service Portal: Stable operation and receiving administrative procedure records of citizens and businesses through the National Public Service Portal, the only portal serving citizens and businesses nationwide. Particularly, administrative procedures in the field of science and technology in the province from July 1 to now are 224 administrative procedures, all of which are received at the Provincial Public Administration Service Center or at any commune-level Public Administration Service Center in Tay Ninh province.

The Department of Science and Technology also conducted an internal training session to equip civil servants with knowledge and skills to handle administrative procedures, contributing to better serving the work of controlling administrative procedures in the field of science and technology in the province,...

Staff of the working group of the Ministry of Science and Technology learn about the online administrative procedure registration system.

Along with the achieved results, the operation of the two-level government model in Tay Ninh still faces some difficulties, such as: The capacity and quality of commune-level officials are uneven; some areas still lack specialized personnel; facilities and information technology infrastructure at the Commune-level Public Administration Service Center are still limited; the current human resources in charge of digital transformation at the commune and ward levels are still lacking and weak...

Information technology equipment at the People's Committees at the commune level and the Public Administration Service Center at the commune level has just been rearranged and re-equipped at a basic level to serve the work of solving problems. Currently, we are continuing to purchase and supplement more equipment to suit the activities of agencies and units....

Some communes and wards still have limited understanding of radiation safety, innovation, digital transformation and startups, leading to confusion in coordination. Human resources specializing in science and technology, innovation and information technology at the commune level are still lacking and weak; new staff do not have practical experience. The ratio of online applications to the total number of applications processed is still low, people are still hesitant to submit applications online; many organizations and individuals do not fully understand the online application submission process, so they prefer to submit applications directly at the one-stop department.

The change of new administrative boundaries after the merger will lead to a change in the address on the certificate, causing additional procedures in handling administrative procedures...

Members of the Working Group learn about public services at the Public Administration Service Center of Long An Ward, Tay Ninh Province.

At the meeting, the Department of Science and Technology recommended that the Ministry of Science and Technology regularly organize training, coaching, and professional guidance, especially professional expertise related to the contents of decentralization and assignment of authority to localities according to Decree No. 132/2025/ND-CP and Decree No. 133/2025/ND-CP.

The Department of Radiation and Nuclear Safety will soon issue a specific list of radiation equipment, clearly defining which types of equipment are under the licensing authority of the Central and local governments.

Early issuance of detailed guidance documents on receiving non-territorial administrative procedures, as well as the process of transferring records (paper records, online records) when the commune level receives and transfers them to departments and branches for processing and the method of returning results when departments and branches have processed them (for non-territorial administrative procedures) contributes to increasing the proportion of groups of indicators in the Index for serving people and businesses in performing administrative procedures and providing public services.

Continue to improve and synchronize software systems and databases to ensure that the settlement of administrative procedures regardless of administrative boundaries is convenient and accurate.

Officials of the Ministry of Science and Technology's working group directly support people in filling out procedures at the Long An Ward Public Administration Service Center.

Representing the working delegation, Mr. Tran Manh Tuan, Deputy Director of the Radio Frequency Department, acknowledged the province's efforts in implementing the new model, and at the same time requested the Department of Science and Technology to focus on completing reports in each specific field, develop a plan to advise the Provincial People's Committee, and propose appropriate solutions to remove difficulties and obstacles that localities are facing when implementing the two-level local government model.

Regarding the difficulties and problems in the process of operating two-level local government in the field of science and technology in Tay Ninh province mentioned above, representatives of specialized units of the Ministry of Science and Technology directly discussed and answered specific questions about the contents of local decentralization and delegation of authority, and at the same time guided localities in implementing regulations and professional procedures as well as sharing some practical experiences.

Some contents are beyond the authority of the Working Group, the Group has recorded and summarized, reported to the Ministry's leaders to propose solutions. In the coming time, the Ministry of Science and Technology commits to accompany the province, regularly exchange, promptly remove difficulties and obstacles arising in the process of operating two-level local government./.

Center for Science and Technology Communication

Source: https://mst.gov.vn/bo-khcn-truc-tiep-giai-quyet-vuong-mac-trong-van-hanh-chinh-quyen-hai-cap-tai-tay-ninh-1972508261806231.htm